Rixos The Palm Hotel & Suites Guest Feedback Analysis
Explore Rixos The Palm Guest Feedback Insights

Rixos The Palm Hotel & Suites Guest Feedback Analysis

East Crescent - Plog40 Palm Jumeirah - Dubai - United Arab Emirates

Rixos The Palm Hotel & Suites received mixed feedback from guests, with praises for the friendly staff, great food variety, and beach service. However, some guests noted issues such as outdated rooms, noisy air conditioning, and crowded beach areas. Specific staff members like Nelson, Maheswara, and Aneesh received multiple compliments for their excellent service. Guests highlighted the delicious food at various restaurants but also suggested more variety and updates. Overall, the hotel's strong points include attentive staff, good food quality, and enjoyable beach experiences.

Best for
  • Hospitality Managers
  • Customer Experience Analysts
  • Hotel General Managers
  • Marketing Professionals in Tourism
  • Travel Advisors

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Featured Content
  • We loved staying in the hotel. The restaurants are all good. We especially like having breakfast/lunch in the Turquoise restaurant. The staff is very friendly and helpful.

    Sentiment
    • Positive
    Content
    • Food and Dining Experience
  • Another fabulous dinner tonight at Toro Loco restaurant! Service from Aneesh was exceptional. Food amazing. Love the Pearsons x

    Sentiment
    • Positive
    Content
    • Restaurant Experience and Recommendations
  • Мне все очень понравилось отдых был прекрасно большой спасибо персоналу а именно в Кухне Саффет шеф повар он очень относился вниманием было все супер спасибо вам за все

    Sentiment
    • Positive
    Content
    • Service Quality and Staff Appreciation
  • Sehr tolles Hotel, etwas weit in die Innenstadt und vor unserem Zimmer lag die sehr laute Lüftungsanlage eines Restaurants welche man sehr stark auf dem Balkon gehört hat. Ansonsten perfekt, sehr nettes Personal und guter Service. Bei Ankunft wird einem ein deutscher Aufenthaltsbegleiter zur Seite gestellt der z.B. ein Tisch in den Restaurants bestellt.

    Sentiment
    • Positive
    Content
    • Room Quality and Facilities
  • Dinner at toro loco, Annesh was excellent and the food was absolutely lovely! Highly recommend!

    Sentiment
    • Positive
    Content
    • Restaurant Experience and Recommendations
  • Доброжелательный и отличный сервис в ресторане и на пляже. Атмосфера чудесная. Особенно хочу отметить ресторан Turquoise, oфициант maheswara and Anudi была очень внимательна и профессиональна. Спасибо!

    Sentiment
    • Positive
    Content
    • Restaurant Experience and Recommendations
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Sentiment Analysis (of 30 reviews)
97 Net Promoter
Score
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Rixos The Palm Hotel & Suites based on online reviews collected from Google Business. The analysis helps Hospitality Managers, Customer Experience Analysts, Hotel General Managers, Marketing Professionals in Tourism, Travel Advisors to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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