Massage Chair Store Customer Feedback Summary
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Massage Chair Store Customer Feedback Summary

Massage Chair Store customers highly praise the sales representatives for their knowledge, assistance, and professionalism. The overall customer service, delivery process, and product quality receive positive feedback, with some minor issues addressed promptly. Customers appreciate the guidance in selecting the right chair and report satisfaction with the purchased chairs. White glove delivery service and post-purchase support stand out as valuable aspects of the shopping experience.

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  • Retail Store Managers
  • Customer Service Representatives
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  • Marketing Analysts
  • Business Strategists

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Custom Date - May 26, 2024
Featured Content
  • The salesman Richard was very…

    The salesman Richard was very professional. He was responsible for my selection of the message chair that I ordered.

    Sentiment
    • Positive
    Content
    • Sales Experience
    Apr 21, 2024
  • I was very happy with the helpful sales…

    I was very happy with the helpful sales people.The chair has not shipped yet but hope it will next week.

    Sentiment
    • Positive
    Content
    • Delivery Experience
    Mar 08, 2024
  • Ordered this chair online

    Ordered this chair online, and it was shipped quickly. No issues with service at all.

    Sentiment
    • Positive
    Content
    • Delivery Experience
    Mar 06, 2024
  • Great people to work with us

    Great people to work with us. We love our new chair! Thank you!

    Sentiment
    • Positive
    Content
    • Sales Experience
    Feb 20, 2024
  • Great service

    Great service, help, and followup. You can be very proud of Ryan- a really great, caring, and helpful sales rep!!

    Sentiment
    • Positive
    Content
    • Customer Service
    Jan 31, 2024
  • Excellent severice excellent massage…

    Excellent severice excellent massage chair. We will deliver. Highly recommend this company

    Sentiment
    • Positive
    Content
    • Recommendation & Satisfaction
    Jan 28, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
98 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Massage Chair Store  based on online reviews collected from Trustpilot. The analysis helps Retail Store Managers, Customer Service Representatives, Product Development Professionals, Marketing Analysts, Business Strategists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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