Explore Key Insights from Artforma Mirror Customer Feedback
Artforma receives positive feedback for the quality of their mirrors and fast delivery service. Customers appreciate the helpful customer service but have raised concerns about issues with the delivery provider, packaging, and mirror features. Despite some minor issues, the majority of reviewers highly recommendArtforma for their excellent products. The company should focus on improving packagingquality, mirror heating panel size, and tracking information for better customer satisfaction.
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Delivery was fast. The mirror is perfect. I had some questions, and the costumer service was helpful.
Sentiment
Positive
Content
Customer Service and Communication
Apr 26, 2023
The mirrors are great quality
The mirrors are great quality, as expected, works like a charm. Artforma is a company to recommend. The only issue I had was with the delivery provider they choose, which was UPS. They did not match the service quality of Artforma at all.
Sentiment
Positive
Content
Delivery Speed and Service
Mar 06, 2023
I could not track my product properly…
I could not track my product properly as they gave me very little and confusing information about the whereabout of my order. It took some weeks to arrive.
Sentiment
None
Content
Tracking and Information Accuracy
Feb 20, 2023
Hungarian experience
Hello All,Your product is the best on the market with its design, that's without a doubt. But of course, its price is one of the highest, I can tell. Even with a black Friday shopping.I was happy that you packed well the mirror, so I get it in a good condition, even in Hungary, Békéscsaba.The heating surface could be more larger, I noticed.And the tracking is not in a good shape. I wrote many times to this e-mail address, but it did not work: service -at - artforma -dot- hu Please correct this ...
Sentiment
Positive
Content
Price and Value for Money
Feb 09, 2023
Mirrors failure
I ordered two mirrors. One arrived broken. No refund for damaged mirror but they offered 5% discount from next purchase, i repeat 5!!! They said I ran out of the 30 days to send it back. For a long time I couldnt reach them, because the email address on the website is non existent.After using the product for one month, some parts are already not functioning.
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This page displays purchase options and a preview of the customer feedback analysis report for Artforma based on online reviews collected from Trustpilot. The analysis helps Product Managers, Marketing Professionals, Customer Service Managers, Supply Chain Analysts, Retail Buyers to discover insights into what people love, dislike, and need.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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