Artforma Mirror Review Summary
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Artforma Mirror Review Summary

Artforma receives positive feedback for the quality of their mirrors and fast delivery service. Customers appreciate the helpful customer service but have raised concerns about issues with the delivery provider, packaging, and mirror features. Despite some minor issues, the majority of reviewers highly recommend Artforma for their excellent products. The company should focus on improving packaging quality, mirror heating panel size, and tracking information for better customer satisfaction.

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Custom Date - Jul 27, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • High quality product,excellent service!

    High quality product,excellent service!

    Sentiment
    • Positive
    Content
    • Product Quality and Packaging
    Mar 14, 2024
  • Hungary 2170 Aszód, Hunyadi u.19.

    Delivery was fast. The mirror is perfect. I had some questions, and the costumer service was helpful.

    Sentiment
    • Positive
    Content
    • Customer Service and Communication
    Apr 26, 2023
  • The mirrors are great quality

    The mirrors are great quality, as expected, works like a charm. Artforma is a company to recommend. The only issue I had was with the delivery provider they choose, which was UPS. They did not match the service quality of Artforma at all.

    Sentiment
    • Positive
    Content
    • Delivery Speed and Service
    Mar 06, 2023
  • I could not track my product properly…

    I could not track my product properly as they gave me very little and confusing information about the whereabout of my order. It took some weeks to arrive.

    Sentiment
    • None
    Content
    • Tracking and Information Accuracy
    Feb 20, 2023
  • Hungarian experience

    Hello All,Your product is the best on the market with its design, that's without a doubt. But of course, its price is one of the highest, I can tell. Even with a black Friday shopping.I was happy that you packed well the mirror, so I get it in a good condition, even in Hungary, BĂŠkĂŠscsaba.The heating surface could be more larger, I noticed.And the tracking is not in a good shape. I wrote many times to this e-mail address, but it did not work: service -at - artforma -dot- hu Please correct this e-mail address. Then I found this e-mail: kontakt -at- artforma -dot- eu, and your colleauge answered me. I was satisfied! Thanking very much to Paulina Szymkowiak!

    Sentiment
    • Positive
    Content
    • Price and Value for Money
    Feb 09, 2023
  • Mirrors failure

    I ordered two mirrors. One arrived broken. No refund for damaged mirror but they offered 5% discount from next purchase, i repeat 5!!! They said I ran out of the 30 days to send it back. For a long time I couldnt reach them, because the email address on the website is non existent.After using the product for one month, some parts are already not functioning.

    Sentiment
    • Negative
    Content
    • Customer Service and Communication
    Dec 25, 2022
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Sentiment Analysis (of 30 reviews)
83 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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