Mixed User Experiences and Efficient Customer Support on KashKick
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Explore Insights: KashKick User Feedback Report

Mixed User Experiences and Efficient Customer Support on KashKick

KashKick users have varied experiences with the app, highlighting issues like delays in reward crediting, account deletions, and challenging game progress tracking. However, the exceptional customer support team stands out for efficiently resolving problems, providing quick responses, and handling account issues effectively. While some users appreciate the app for easy cashouts and engaging game options, others express concerns about the time-consuming nature of challenges and potential game-related expenses. Overall, users emphasize the importance of responsive customer service in addressing app-related issues promptly.

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Custom Date - Oct 25, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • I played and won

    I played and won, did surveys, just letting my money stack up. Great App.

    Sentiment
    • Positive
    Content
    • Overall Positive Experience
    Apr 19, 2024
  • Very helpful and informative

    Very helpful and informative. Resolved the issue very quickly. Only website that I know of that really does pay when you play games. Easy cash out.

    Sentiment
    • Positive
    Content
    • Payment and Cashout Experience
    Apr 17, 2024
  • Awesome Support Team

    I inquired about my level credit and reached about the issue and it was taken care of immediately and I really appreciate that and enjoy playing the Bingo Blitz game.

    Sentiment
    • Positive
    Content
    • Reward Crediting Problems
    Apr 15, 2024
  • I love KashKick

    I love KashKick - I love the games and it’s a great way to earn a little extra money- I recently had a problem with a game and had excellent customer support and they fixed my problem quick!!

    Sentiment
    • Positive
    Content
    • Customer Support Service
    Apr 15, 2024
  • Jill from the support team was amazing…

    Jill from the support team was amazing and helped me with my issue even though it wasn’t anybody’s fault but the actual Scrabble app. amazing customer service

    Sentiment
    • Positive
    Content
    • Customer Support Service
    Apr 14, 2024
  • DO NOT DO KASH KICK UNLESS YOU HAVE…

    DO NOT DO KASH KICK UNLESS YOU HAVE UNLIMITED TIME…YOU WILL NOT GET A DIME…the games are designed for you to LOSE unless you spend MORE than you are paid!!! FAKE FAKE FAKE

    Sentiment
    • Negative
    Content
    • Overall Positive Experience
    Apr 14, 2024
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Sentiment Analysis (of 30 reviews)
56 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for KashKick  based on online reviews collected from Trustpilot. The analysis helps Market Researchers, Product Managers, Customer Support Specialists, UX/UI Designers, Mobile App Developers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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