Grand Hyatt Washington: Mixed Reviews & Ongoing Renovations
Explore In-Depth Guest Feedback for Grand Hyatt Washington

Grand Hyatt Washington: Mixed Reviews & Ongoing Renovations

1000 H St NW, Washington, DC 20001, United States

Mixed reviews for the Grand Hyatt Washington, with guests mentioning ongoing renovations, noise disturbances, excellent customer service, spacious rooms, and good location. Some complaints include Wi-Fi connectivity issues, construction noise disrupting sleep, inconsistent dining experiences, and outdated room furnishings.

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Popular Phrases (of 30 reviews)
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  • Best location, Rooms are spacious and staffs are very attentive and respectful. Amazing experience at HYATT after just coming from bad experiences at Marriott and Hilton of NewYork City!!! Looking forward to my next stay at Grand Hyatt - Washington DC!!!!Rooms: Spacious and clean

    Sentiment
    • Positive
    Content
    • Location and Convenience

  • Be careful when dining at hotel restaurant..sushi was bad!Rooms: Old..need renovationNearby activities: Close to all activitiesSafety: Felt very safe leaving wizards game,walking back to the hotelWalkability: Can walk to most locationsFood & drinks: Bar was great...food was disappointingNoteworthy details: Great value during hotel renovation

    Sentiment
    • Positive
    Content
    • Food Quality and Restaurant Experience

  • The property is great overall. However, the rooms are old, outdated. Renovations are currently on-going until second half of 2024 so be aware of noise from construction. Also, ask for a room that is facing the street not the general lobby due to noise from this area. They have a breakfast buffet that costs $32 per person by the time of this posting. There's also a Starbucks within the property if you are looking for something more on-the-go.

    Sentiment
    • Positive
    Content
    • Renovations and Construction Noise

  • Great location, reasonable price. Some noise from ongoing construction.Rooms: Very niceNearby activities: Tons of restaurants, right across from metroSafety: Seems pretty goodWalkability: ExcellentFood & drinks: Plethora of choices, including nice restaurants and a Starbucks

    Sentiment
    • Positive
    Content
    • Location and Convenience

  • A very nice well designed hotel, the rooms are very nice, the beds are just a little hard.

    Sentiment
    • Positive
    Content
    • Room Comfort and Cleanliness

  • Great location and comfortable hotel.

    Sentiment
    • Positive
    Content
    • Location and Convenience
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Sentiment Analysis (of 30 reviews)
37 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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