Mixed Customer Experiences at Dollar Car Rental
Explore Customer Insights on Dollar Car Rental

Mixed Customer Experiences at Dollar Car Rental

Camí de Can Pastilla, 48, Llevant, 07007 Palma, Illes Balears, Spain

Mixed reviews of Dollar Car Rental with customers experiencing problems with additional charges, unfriendly service, and unclear communication. Some customers praised the cleanliness of vehicles and smooth rental process. Issues highlighted include extra fees, credit card restrictions, and difficulties with refunds for pre-paid services.

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Featured Content
  • I rented a vehicle for 10 days with fully comprehensive insurance and no excess, counter in the airport/parking garage.The car was as good as new and came with a deposit of 820 euros. 8 minutesAfter returning the billing report & deposit came back 👍

    Sentiment
    • Positive
    Content
    • Insurance and Extra Charges
  • Verwirrend und schwierig Abholpunkt im Flughafen zu finden. Haben 30 Minuten auf Transfer gewartet. Erst nach Anruf im Büro wurde Transferbus geschickt. Autos in Ordnung. Öffnungszeiten sind schlecht. Erst ab 7 Uhr ist Büro offen. Haben 40 Minuten gewartet. War sehr knapp zum Flug. Kann im ernst nicht weiter empfehlen.

    Sentiment
    • None
    Content
    • Confusing Pick-Up Process and Waiting Time
  • Fast service. Nice shuttle bus to airport. Waiting room with crean bathroom. Great service. WiFi for customers. Congratulations!!

    Sentiment
    • Positive
    Content
    • Shuttle Service and Location
  • Agence de location très sérieuse et la personne à l’accueil très agréable. Tarif très intéressant et nous n’avons rencontrer aucun problème. Nous nous sommes tournés vers eux après une mauvaise expérience avec goldcar et grâce à dollar nous avons pu profiter de notre séjour!

    Sentiment
    • Positive
    Content
    • Overall Satisfaction and Recommendation
  • Aygo zum fairen Preis über SUNNY CAR angemietet. Leider am Nachmittag vor Abgabetag den Hinweis per Mail und Bestätigung durch unseren Rückruf, das die Filiale hinter Can Pastilla erst um 8:00Uhr öffnet. Wegen unseres Rückfluges um 10:00Uhr mussten wir bereits am Abend den Wagen zurückgeben - 10/2022

    Sentiment
    • None
    Content
    • Confusing Pick-Up Process and Waiting Time
  • Freundlich, kein Angebot für unnötige Zusatzversicherungen, Abholung und Rückgabe gibt schnell.

    Sentiment
    • Positive
    Content
    • Customer Service and Staff
  • See All Reviews
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