Appsumo: Great Deals and Excellent Customer Service
  • 79 users bookmarked
  • Who is this report for?
    • Startup Founders
    • Digital Marketers
    • Product Managers
    • Solopreneurs
    • Software Developers
Appsumo: Great Deals and Excellent Customer Service

Explore AppSumo Through Customer Eyes: Exclusive Report

Appsumo offers great deals on software products and provides excellent customer service. They have a generous 60-day refund policy and feature high-quality software from vetted startup companies. However, there have been some complaints about certain businesses and issues with lifetime access. Overall, Appsumo is recommended for startups and solopreneurs looking for affordable software solutions.

Source: Trustpilot Reviews of AppSumo 

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Customer Feedback Analysis of AppSumo 

Unlock insider insights on AppSumo with our comprehensive customer feedback analysis. Improve your software choices.

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Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
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Featured Content
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  • AppSumo was one of my favorite sites

    AppSumo was one of my favorite sites. It had fewer deals in the past but they were very interesting. My impression is the quality of deals is lower than in the past. If this impression will improve, I will update my review.

    Sentiment
    • None
    Content
    • Product Selection
    Dec 30, 2023
  • Well-deserved 5-star rating!

    Prompt in responding and excellent customer service!

    Sentiment
    • Positive
    Content
    • Customer Support
    Dec 30, 2023
  • I reached out to AppSumo support on day after Christmas

    I reached out to AppSumo support on December 26 with an issue I had. The issue was resolved the next day. I was surprised about the turnaround time considering we are in the Christmas/New Year holiday season.

    Sentiment
    • Positive
    Content
    • Customer Support
    Dec 28, 2023
  • AppSumo is the best site of its kind

    I've gotten some great software from AppSumo over the years. And if a tool I purchased was not a good fit for whatever reason, the AppSumo team has always been super helpful and resolved issues quickly.

    Sentiment
    • Positive
    Content
    • Customer Support
    Dec 23, 2023
  • APPSUMO SUPPORT REVIEW

    APPSUMO has a great support for many reasons including the fast and efficient response.

    Sentiment
    • Positive
    Content
    • Customer Support
    Dec 19, 2023
  • AppSumo offers great deals on software

    AppSumo offers great deals on software and the best part is their 60-day return guarantee. It's a big plus for anyone who's not sure about a purchase

    Sentiment
    • Positive
    Content
    • Refunds and Returns
    Dec 05, 2023
  • See All Reviews
Sentiment Analysis (limited preview)
62 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for AppSumo  based on online reviews collected from Trustpilot. The analysis helps Startup Founders, Digital Marketers, Product Managers, Solopreneurs, Software Developers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

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