Exeter Finance: Empowering Customers with Opportunity and Excellent Service
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Exeter Finance Feedback Analysis: Insights for Success

Exeter Finance: Empowering Customers with Opportunity and Excellent Service

Exeter Finance is praised for giving opportunities to individuals with imperfect credit scores and providing excellent customer service. Customers appreciate the ease of the finance process and transparent communication. Some reviewers highlight the company's support during challenging times. While a few mention excessive communication and instances of rudeness, overall, Exeter Finance is commended for its helpfulness, friendliness, and professionalism.

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Custom Date - May 21, 2024
Featured Content
  • Lifesaver for me!

    I was in desperate need of a newer vehicle but my credit was shaky at best and didn't have a lot to put up for a down payment. I am SO glad the dealership got with Exeter and got me approved for my loan. Exeter reps have been courteous and respectful as well as easy to reach, and the online portal was easy to navigate and set up. I couldn't be happier with my new ride and my experience with Exeter has been outstanding! Thank you! Looking forward to doing business with them.

    Sentiment
    • Positive
    Content
    • Loan Approval and Process
    Apr 25, 2024
  • When no one would…

    I couldn’t get financing after not being able to work (few years) to become a full time caregiver to a child whose condition lead him to transplant!!! I was at rock bottom, then lo and behold you guys trusted me and now I’m able to work to get back on my feet! Exeter Finance Rocks!!!!

    Sentiment
    • Positive
    Content
    • Gratitude for Opportunity Given
    Apr 25, 2024
  • It was a very good experience

    It was a very good experience. I would recommend. It was fast. Everything up front . No hidden agendas you know what your terms are when you sign the line.

    Sentiment
    • Positive
    Content
    • Positive Financing Experience
    Apr 24, 2024
  • I received a timely statement in the…

    I received a timely statement in the mail. Communication was set up promptly. So far can't complain.

    Sentiment
    • Positive
    Content
    • Communication Quality
    Apr 24, 2024
  • Great finance team

    Great finance team! Even got a welcome call❤️. I hope this level of service continues.

    Sentiment
    • Positive
    Content
    • Communication Quality
    Apr 21, 2024
  • Everything was good

    Everything was good. Reminders were timely and explained our various options to make our payments.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 21, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
84 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Exeter Finance  based on online reviews collected from Trustpilot. The analysis helps Marketing Managers, Customer Service Directors, Financial Analysts, Product Managers, Sales Executives to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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