Luxury Living Direct has received mixed reviews, with customers highlighting issues such as delayed shipping, damaged products, and poor customer service. Some customers praised the quality of the products and the helpfulness of customer reps, while others expressed frustration with the lack of response to queries and damaged items upon delivery.
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Ordered toy for Christmas on the 10 December still not got it. I have emailed them, no replies. How do you get a reply from?
The faucets for the vanity we ordered were out of stock and they provided good communication and allowed us to pick an alternate faucet type. Overall good buying experience.
Do not order with these guys, they refuse to do any price match from their own website literally a day after order was placed.
received 2 bath vanities as ordered with no damage. order was placed, shipped, and arrived with no issues. Would shop with this company again without hesitation.
we received our vanity but damaged have not received replacemnt
We havenât put up the vanity yet but from what we can tell it is beautiful!!! Customer service is great too.
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This page displays purchase options and a preview of the customer feedback analysis report for Luxury Living Direct based on online reviews collected from Trustpilot. The analysis helps E-commerce Managers, Customer Service Executives, Product Quality Analysts, Supply Chain Specialists, Retail Industry Analysts to discover insights into what people love, dislike, and need.
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