Mixed Feedback for Travelodge London Brent Cross
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Mixed Feedback for Travelodge London Brent Cross

Discover Insights: Travelodge London Brent Cross Customer Feedback Report

Denmark House, Edgware Rd, London NW9 7BW, United Kingdom

Mixed reviews for Travelodge London Brent Cross. Guests mention cleanliness, friendly staff, free parking, and convenient location. However, issues reported include rude customer service, slow internet, lack of room amenities like fridges and safes, and noise disturbances.

Source: Google Business Reviews of Travelodge London Brent Cross

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Customer Feedback Analysis of Travelodge London Brent Cross

Uncover the truth behind Travelodge London Brent Cross with our comprehensive customer feedback analysis report.

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  • Really good location ideal for all types of visits to London. Easy motorway access and public transport.Rooms: Clean and basic.

    Sentiment
    • Positive
    Content
    • Room Facilities

  • Ros were fine but less spacious, and had no wardrobes. Instead they provided an open area to hang our cloths and jackets.Food & drinks: If we walk a 12 minutes from the hotel, there are so many Asian restaurants (Indian, Pakistani, Turkish, Afghani, English, Arabic) etc.

    Sentiment
    • Positive
    Content
    • Food & Drinks

  • We enjoyed staying in this hotel,the bar opens 24hrs,rooms are clean and tidy,and they have huge parking space,apart from the traffic in this area 👍so I gave the location 4 stars

    Sentiment
    • Positive
    Content
    • Room Comfort

  • It's just a budget Hotel. Cleaners come once in a week and even when u request change of towels or even some front desk assistance...u don't get it.Food & drinks: They have a good breakfast array though it's monotonous. Same thing served for 7 days I was there

    Sentiment
    • None
    Content
    • Value for Money

  • Great Pitstop. Great location..the staff at the desk were really helpful with the exception of one tall south Asian male staff member who seemed to be perturbed and uneasy at my request to leave my luggage until my husband returned. However he was overruled by another lady possibly the manager. Thank you

    Sentiment
    • Positive
    Content
    • Customer Service

  • Stayed one night, booked a room with a microwave and fridge, both clean and working. The room was comfortable, clean and quiet. Parking is free but you need to park around the back and put your registration number in the tablet at the reception desk. Shower was hot and good pressure, bed was comfortable, the bar area was quiet although expensive.

    Sentiment
    • Positive
    Content
    • Room Facilities
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37 Net Promoter
Score
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  • This page displays purchase options and a preview of the customer feedback analysis report for Travelodge London Brent Cross based on online reviews collected from Google Business. The analysis helps Hotel Managers, Travel Industry Analysts, Customer Service Trainers, Marketing Professionals, Travel Bloggers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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