Decathlon Store Reviews in Luxembourg City
Decathlon Luxembourg City Review Analysis Report

Decathlon Store Reviews in Luxembourg City

10A Rue Aldringen, 1118 Ville-Haute Luxembourg

Mixed reviews about the Decathlon store in Luxembourg City, with complaints about limited product range, difficulties in ordering and delivery, unhelpful staff, and the inconvenience of having to order from Belgium. However, some customers appreciate the convenience and helpfulness of the staff, especially at the bike workshop.

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Popular Phrases (of 30 reviews)
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  • 5 Ă©toiles Ă  l'atelier vĂ©lo. Service professionnel avec explications et conseils. Merci Ă  eux je reviendrai.

    Sentiment
    • Positive
    Content
    • Bike Service

  • Boutique plutĂŽt sympa.Choix de produits limitĂ©, mais de quoi satisfaire chaque pratique.En revanche un zoo avec sa musique de racaille, on s'Ă©tonne que le centre ville devient mal frĂ©quentĂ©.

    Sentiment
    • Negative
    Content
    • Small Store Size

  • Very bad customer service. Had to search and find by myself the correct size, no consultation at all for a product I am buying for the first time in my life. Finally when I found what I like I needed the second shoe of the pair and when them asking for it and they were very annoyed "it is behind the door, you need to open it". Are you guys serious? And this is in the heart of Luxembourg.

    Sentiment
    • Negative
    Content
    • Poor Customer Service

  • Sehr kleines GeschĂ€ft, wenig Auswahl, total unĂŒbersichtlich. Ich hoffe Decathlon wird an einen anderen Standort in Luxemburg nochmal öffnen.

    Sentiment
    • Negative
    Content
    • Limited Product Selection

  • AprĂšs plus d'un an au Luxembourg, il n'est toujours pas possible de commander sur decathlon.be pour le faire livrer au magasin de Luxembourg-Ville. Et c'est pourtant ce que Decathlon recommande... IncomprĂ©hensible.

    Sentiment
    • Negative
    Content
    • Online Ordering and Delivery

  • Pratique d'avoir un petit dĂ©cathlon pas trĂšs loin pour acheter des petites choses nĂ©cessaires, personnel accueillant, petit manque de formation sur les nouveaux c'est moi qui ai trouvĂ© ce que je cherchais car lui ne savais pas que l'article Ă©tait prĂ©sent dans le magasin mais trĂšs aidant et sympathique.

    Sentiment
    • Positive
    Content
    • Helpful Staff
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Sentiment Analysis (of 30 reviews)
-4 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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