Decathlon Store Reviews in Luxembourg City
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Decathlon Store Reviews in Luxembourg City

Decathlon Luxembourg City Review Analysis Report

10A Rue Aldringen, 1118 Ville-Haute Luxembourg

Mixed reviews about the Decathlon store in Luxembourg City, with complaints about limited product range, difficulties in ordering and delivery, unhelpful staff, and the inconvenience of having to order from Belgium. However, some customers appreciate the convenience and helpfulness of the staff, especially at the bike workshop.

Source: Google Business Reviews of Decathlon City Luxembourg

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Customer Feedback Analysis of Decathlon City Luxembourg

Uncover insights from Decathlon Luxembourg City's customer feedback. Improve business strategies & customer satisfaction.

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  • 5 étoiles à l'atelier vélo. Service professionnel avec explications et conseils. Merci à eux je reviendrai.

    Sentiment
    • Positive
    Content
    • Bike Service

  • Boutique plutôt sympa.Choix de produits limité, mais de quoi satisfaire chaque pratique.En revanche un zoo avec sa musique de racaille, on s'étonne que le centre ville devient mal fréquenté.

    Sentiment
    • Negative
    Content
    • Small Store Size

  • Very bad customer service. Had to search and find by myself the correct size, no consultation at all for a product I am buying for the first time in my life. Finally when I found what I like I needed the second shoe of the pair and when them asking for it and they were very annoyed "it is behind the door, you need to open it". Are you guys serious? And this is in the heart of Luxembourg.

    Sentiment
    • Negative
    Content
    • Poor Customer Service

  • Sehr kleines Geschäft, wenig Auswahl, total unübersichtlich. Ich hoffe Decathlon wird an einen anderen Standort in Luxemburg nochmal öffnen.

    Sentiment
    • Negative
    Content
    • Limited Product Selection

  • Après plus d'un an au Luxembourg, il n'est toujours pas possible de commander sur decathlon.be pour le faire livrer au magasin de Luxembourg-Ville. Et c'est pourtant ce que Decathlon recommande... Incompréhensible.

    Sentiment
    • Negative
    Content
    • Online Ordering and Delivery

  • Pratique d'avoir un petit décathlon pas très loin pour acheter des petites choses nécessaires, personnel accueillant, petit manque de formation sur les nouveaux c'est moi qui ai trouvé ce que je cherchais car lui ne savais pas que l'article était présent dans le magasin mais très aidant et sympathique.

    Sentiment
    • Positive
    Content
    • Helpful Staff
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-4 Net Promoter
Score
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  • This page displays purchase options and a preview of the customer feedback analysis report for Decathlon City Luxembourg based on online reviews collected from Google Business. The analysis helps Retail Managers, Customer Service Representatives, Supply Chain Analysts, Market Research Analysts, E-commerce Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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