Decathlon Store Reviews in Luxembourg City
Decathlon Luxembourg City Review Analysis Report

Decathlon Store Reviews in Luxembourg City

10A Rue Aldringen, 1118 Ville-Haute Luxembourg

Mixed reviews about the Decathlon store in Luxembourg City, with complaints about limited product range, difficulties in ordering and delivery, unhelpful staff, and the inconvenience of having to order from Belgium. However, some customers appreciate the convenience and helpfulness of the staff, especially at the bike workshop.

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Featured Content
  • 5 étoiles à l'atelier vélo. Service professionnel avec explications et conseils. Merci à eux je reviendrai.

    • Positive
    • Bike Service
  • Boutique plutôt sympa.Choix de produits limité, mais de quoi satisfaire chaque pratique.En revanche un zoo avec sa musique de racaille, on s'étonne que le centre ville devient mal fréquenté.

    • Negative
    • Small Store Size
  • Very bad customer service. Had to search and find by myself the correct size, no consultation at all for a product I am buying for the first time in my life. Finally when I found what I like I needed the second shoe of the pair and when them asking for it and they were very annoyed "it is behind the door, you need to open it". Are you guys serious? And this is in the heart of Luxembourg.

    • Negative
    • Poor Customer Service
  • Sehr kleines Geschäft, wenig Auswahl, total unübersichtlich. Ich hoffe Decathlon wird an einen anderen Standort in Luxemburg nochmal öffnen.

    • Negative
    • Limited Product Selection
  • Après plus d'un an au Luxembourg, il n'est toujours pas possible de commander sur pour le faire livrer au magasin de Luxembourg-Ville. Et c'est pourtant ce que Decathlon recommande... Incompréhensible.

    • Negative
    • Online Ordering and Delivery
  • Pratique d'avoir un petit décathlon pas très loin pour acheter des petites choses nécessaires, personnel accueillant, petit manque de formation sur les nouveaux c'est moi qui ai trouvé ce que je cherchais car lui ne savais pas que l'article était présent dans le magasin mais très aidant et sympathique.

    • Positive
    • Helpful Staff
  • See All Reviews
Sentiment Analysis
-4 Net Promoter
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