Four Seasons Hotel Singapore: Mixed Reviews Highlighting Service and Amenities
Comprehensive Review Analysis of Four Seasons Hotel Singapore

Four Seasons Hotel Singapore: Mixed Reviews Highlighting Service and Amenities

190 Orchard Blvd, Singapore 248646

Four Seasons Hotel Singapore receives mixed reviews with praise for the service, rooms, and amenities, specifically highlighting concierge staff like Rezal. Guests appreciate the location near Orchard Ion and the quality of the gym. However, some mention issues with cleanliness, outdated facilities, and occasional service mishaps. Positive feedback emphasizes exceptional wedding experiences at the hotel. Overall, a luxurious stay with some room for improvement.

Best for
  • Hotel Managers
  • Customer Service Analysts
  • Hospitality Consultants
  • Event Planners
  • Travel Agents

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel and PDF export options.

Purchased users
31 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 30 reviews.

Featured Content
  • The manicure and Pedicure services is very good love it.

    Sentiment
    • Positive
    Content
    • Hospitality and Staff
  • Had the best stay here!! One of my favourite hotels and the staff are so friendly

    Sentiment
    • Positive
    Content
    • Hospitality and Staff
  • a little bit of a walk to Ion, all was good but the food was mid at best

    Sentiment
    • Positive
    Content
    • Location Convenience
  • Attend a lunch wedding reception at the ballroom. It’s a pretty cosy space, with a warm, grand ambience. Food and beverages service was really prompt. Quality average to above average - the Ee Fu noodles is a good call out though. Overall a very decent experience.Furnitures and lightings are rather traditional around the hotel due to its legacy and cultural roots behind. It’s simple to navigate as well; washrooms can be located and accessed easily. Nobu is housed here, but there aren’t many other restaurants within.Carpark is rather decent in terms of lot spaces and size. Orchard MRT is just 5-7 mins walk away so rather accessible too.

    Sentiment
    • None
    Content
    • Wedding Experience
  • Convenient location. Close to Orchard Rd main shopping areas and to MRT subway starion (walking <4min). Friendly staff. Early check was super nice. Our only complaint was room cleanliness and breakfast buffet quality which definitely did not reflect 5 star hotel quality. The shower booth had black mildew/mold all over between the tiles and corners. Room was dusty as well. At breakfast, omelette was very undercooked ( juice poured out with first cut) and many of the fried items like tots were old and dry. You can taste the old grease as well. Overall, breakfast buffet was dissappointing. We would have shared room quality issues at checkout when hotel asks “how was your stay? But at checkout, the only thing we were offered was taking care of the bill and making sure we did not leave any of our belongings in the room. Not once the staff asked if everything was all right with the room or the stay.

    Sentiment
    • Negative
    Content
    • Food and Dining
  • Very impressed with the quality of the rooms and the service. Is very convenient and close to Ion. Top notch. Would definitely stay again when I visit Singapore

    Sentiment
    • Positive
    Content
    • Location Convenience
  • See All Reviews
Sentiment Analysis (of 30 reviews)
83 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel and PDF attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
31 users purchased a report in the last 24 hours.
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Google Business Reviews 74
  2. Google Business Reviews 86
  3. Google Business Reviews 96
Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Four Seasons Hotel Singapore based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Analysts, Hospitality Consultants, Event Planners, Travel Agents to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Google Business and is not associated with or supported by Google Business in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Google Business's terms of use, including copyright regulations, when utilizing the extracted review data.