Customer Feedback Analysis for East Coast Medical Supply
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Comprehensive Customer Feedback Report for East Coast Medical Supply

Customer Feedback Analysis for East Coast Medical Supply

Customers generally praise East Coast Medical Supply for its reliable and timely delivery of quality products. Some reviewers mention issues with order accuracy and long shipping times. While customer service is highlighted positively, some express concerns about product availability and pricing.

Best for
  • Healthcare Administrators
  • Supply Chain Managers
  • Customer Experience Officers
  • Medical Procurement Officers
  • Healthcare Marketing Professionals

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Custom Date - Sep 19, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Disappointed with East Coast Medical Supply

    East Coast Medical Supply has some items you can't order because they are out of stock. This is understandable. However, the item that was in stock was ordered, and now East Coast says it's on back order. It doesn't help to have bought the syringes with the 18 g needles to draw up the medicine, then needing to swap out to the 22 g needle for the injection. Having one of these items doesn't help. It also took several emails to get them to understand that I needed the syringes to work with both the 18 g and 22 g needles. Less stellar performance than I was expecting. Will look elsewhere for my next order.

    Sentiment
    • None
    Content
    • Out of Stock and Backorder Issues
    Jan 04, 2022
  • Efficiency

    Easy to order and quick! Only site I’ll ever use

    Sentiment
    • Positive
    Content
    • Ordering Process and Website Experience
    Sep 02, 2021
  • Fast and dependable delivery

    Fast and dependable delivery. Product came exactly as described.

    Sentiment
    • Positive
    Content
    • Delivery Speed and Reliability
    Aug 10, 2021
  • Always fast shipping and discreet…

    Always fast shipping and discreet packaging/shipping. Thank you guys!

    Sentiment
    • Positive
    Content
    • Delivery Speed and Reliability
    Aug 03, 2021
  • Excellent products/ prices & fast…

    Excellent products/ prices & fast service

    Sentiment
    • Positive
    Content
    • Overall Satisfaction and Loyalty
    Jun 02, 2021
  • Happy with order

    Happy with order, but ordering needles on website was a bit confusing.

    Sentiment
    • Positive
    Content
    • Ordering Process and Website Experience
    Jun 02, 2021
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Sentiment Analysis (of 30 reviews)
75 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for East Coast Medical Supply  based on online reviews collected from Trustpilot. The analysis helps Healthcare Administrators, Supply Chain Managers, Customer Experience Officers, Medical Procurement Officers, Healthcare Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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