Mixed Reviews for Hotel in Ghent
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Mixed Reviews for Hotel in Ghent

Comprehensive Customer Feedback Analysis on Yalo Urban Hotel Gent

Brabantdam 33, Ghent 9000 Belgium

A review of a hotel in Ghent with mixed feedback. Some guests praise the staff, comfortable beds, and convenient location, while others complain about the food quality, slow service, and small rooms. The hotel's design, rooftop bar, and trendy atmosphere are highlighted as positives.

Source: Tripadvisor Reviews of Yalo Urban Boutique Hotel Gent

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Customer Feedback Analysis of Yalo Urban Boutique Hotel Gent

Uncover the essence of Yalo Urban Boutique Hotel Gent with our detailed customer feedback analysis. Discover what guests love and areas for improvement.

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Custom Date - Mar 17, 2025
Popular Phrases (limited preview)
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  • Stay here! You’d be mad to stay anywhere else. Stylish, artistic and awesome.

    Beautiful hotel, big room designed in a really stylish way. Good breakfast and the location is really good. It’s also cool you self-check in and self-check out creating your own key card. I’d really recommend this hotel. I wish the rooftop bar was bigger and open later into the night.

    Sentiment
    • Positive
    Content
    • Hotel Ambience
    Aug 01, 2023
  • Pfffff….

    Food was dissatisfying, rather disappointing. Steak: had to chew on it like never before. Shrimp croquettes were cold in the center, coffee was lousy. Very noisy room, and limited time to enjoy dinner, what is rather unpleasant if you have a nice evening with a good conversation.

    Sentiment
    • Negative
    Content
    • Food Quality
    Mar 01, 2023
  • Good vibes!

    Perfect location, in the high level shopping area, and near all main points of interest. Amazing lobby/bar/restaurant. Standard rooms are rather small, especially the shower. Nice design. Breakfast is really delicious

    Sentiment
    • Positive
    Content
    • Location
    Aug 01, 2022
  • very nice

    first, we must commend Laura at the front desk who was very professional and attentive and helpful - gave us very good advice. second about the hotel: well situated, nice hotel, it was a good price/quality ratio. we will not hesitate to stay with them again in the future.

    Sentiment
    • Positive
    Content
    • Service Quality
    Aug 01, 2022
  • Absolutely fabulous TOP...

    The hotel is located in the center of Ghent, in a beautiful oasis of light and greenery with very nice furnishings. There is a beautiful bar just under the immense glass roof.. An added value for Ghent and top...!!!

    Sentiment
    • Positive
    Content
    • Hotel Ambience
    Jan 01, 2022
  • Great hotel in the middle of the city.

    We were one of the first guest to arrive. It is a new hotel. Rooms are clean en modern. We had a nice view from the room. Great staff and a nice breakfast. Everything is within walking distance. It was a wonderful stay.

    Sentiment
    • Positive
    Content
    • Room Design
    Oct 01, 2021
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Sentiment Analysis (limited preview)
64 Net Promoter
Score
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Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Yalo Urban Boutique Hotel Gent based on online reviews collected from Tripadvisor. The analysis helps Hotel Managers, Travel Consultants, Market Researchers, Hospitality Industry Analysts, Investors in Hospitality Sector to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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