Ursime Online Reviews: Poor Quality, Long Delays, Unresponsive Service
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Ursime Review Report: Uncover Customer Insights

Ursime Online Reviews: Poor Quality, Long Delays, Unresponsive Service

Ursime faces severe criticism for poor quality products, long delivery times, and unresponsive customer service, leading to accusations of being a scam. Customers express disappointment with misrepresented items, sizing issues, and delays. Some praise the customer service for prompt responses, but overall, the company is labeled as untrustworthy and a ripoff.

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  • Fashion Retail Buyers
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  • Market Researchers

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Custom Date - May 21, 2024
Featured Content
  • Unique styles

    Great variety of hard to find styles. Fit perfect, embroidery wonderful. I had a question and received a reply same day.

    Sentiment
    • Positive
    Content
    • Product Quality and Misrepresentation
    Apr 24, 2024
  • Shame on you

    Instead of the dresses and skirt I bought, that as an age pensioner, I’m still paying off… they sent me dental floss. Shame on you.

    Sentiment
    • Negative
    Content
    • Product Quality and Misrepresentation
    Apr 24, 2024
  • Very poor quality and sizing

    Very poor quality and sizing. No communication to say if the order was even placed and then it took several weeks.

    Sentiment
    • Negative
    Content
    • Order Delivery Issues
    Apr 23, 2024
  • Refund

    I needed a refund because they were unable to ship in time. There was no questions asked. Just a quick and easy refund.

    Sentiment
    • Positive
    Content
    • Refund Process and Customer Support
    Apr 10, 2024
  • Customer Service is Awesome

    Customer Service is Awesome. I had a problem with my order and fix the problem immediately. They gave me options to ensure that I would be satisfied.

    Sentiment
    • Positive
    Content
    • Refund Process and Customer Support
    Mar 29, 2024
  • The people's People company.

    Trust worthy lovely people that always answered my emails queries with kindness and politeness. Thank you for your time.

    Sentiment
    • Positive
    Content
    • Unsatisfactory Customer Service
    Mar 27, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-35 Net Promoter
Score
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Ursime  based on online reviews collected from Trustpilot. The analysis helps E-commerce Managers, Customer Experience Analysts, Fashion Retail Buyers, Business Strategists, Market Researchers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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