Superb Hotel with Excellent Service in London
  • 85 users bookmarked
  • Sources Tripadvisor Reviews
  • Size Up to latest 1,000 reviews (Customizable)
Unveil The Secrets of The Biltmore Mayfair's Success

Superb Hotel with Excellent Service in London

44 Grosvenor Square, London W1K 2HP England

The Biltmore in London is a superb hotel with excellent service. The staff are friendly and welcoming, and the rooms are comfortable and well-maintained. The hotel is conveniently located near major attractions and offers great amenities. Overall, it provides a delightful experience for guests.

Best for
  • Hotel Managers
  • Marketing Professionals in Hospitality
  • Customer Experience Analysts
  • Tourism Industry Consultants
  • Hotel Investors

Starting from $12, you can purchase this report to access from your inbox and Kimola account.

Purchased users
16 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here you can see the preview of this report containing the analysis of only 30 latest reviews.

Custom Date - Apr 21, 2024
Featured Content
  • Major changes since last stay 2 weeks ago.

    Been staying here every fortnight for my meetings in London, first the voluptuous lady with braces refuses to sit me in an empty area, saying only reserved for tables of 4 when I always sit there with my colleagues, then refused me a latte saying it’s not part of the breakfast service, I am a Hilton diamond member and have been having the same breakfast here as far as I can remember now they say it’s not something they offer later came back with an excuse saying steamers broken. If anything I want a refund for my unpleasant stay, why should I pay £720 a night to be treated like I’m staying in an ibis budget

    Sentiment
    • Negative
    Content
    • Service and Hospitality
    Jun 01, 2023
  • Biltmore, Biltmore Biltmore - a must experience for everyone travelling to London.

    Dear reader, If I/we could only find the 11 Star Rating for the Biltmore in London!! We have travelled around the world and stayed at many of the 5-6 star hotels but The Biltmore in London just topped it. From the moment we walked in being greeted by staff like we were coming home from a long trip until we left to go to the airport at 430AM this morning, the gentle, kind & warm treatment we received was outstanding. There were many little highlights & details to point out throughout our stay, but you will never not get done reading this review in under an hour. I will spare you this and just focus on two…you are welcome. 1. The complete dedication, knowledge, friendliness & attitude to serve the guests was clearly priority Number 1 - and it showed! The front of House…

    Sentiment
    • Positive
    Content
    • Service and Hospitality
    Jun 01, 2023
  • Amazing hotel and staff.

    Gorgeous hotel! We loved our stay. We were a group of 3 adults and 3 children aged 10 and under. We had 1 family suite (one king bed and 2 single beds, plus a separate small living room, bath and shower) then another king suite again a large room with a separate living area and a separate storage room for luggage. All staff were extremely polite and helpful, from the doorman to the front desk and turn down. Rarely do I leave a hotel with no gripes but this hotel was just what we needed, space, clean and a nice location only 10 minutes from all the shops. I look forward to returning to this hotel.

    Sentiment
    • Positive
    Content
    • Room Comfort and Cleanliness
    Jun 01, 2023
  • Top class customer service!

    I wanted to try somewhere new and decided to have dinner at 88 Grill at The Biltmore! We were attended to by Pavlos and I must say it was some of the best customer service I’ve ever received. His recommendations were spot on and overall service was too class! We’ll definitely be going back soon.

    Sentiment
    • Positive
    Content
    • Food and Dining Experience
    May 01, 2023
  • First class!

    The room was updated, clean and very spacious. The bedding was comfortable and bathroom amenities were plentiful. The staff was more then accommodating and hospitable. The breakfast was amazing. They had buffet and/or you could order what ever you desire. The room was cleaned twice a day and every evening the bed was turned down, water was placed at the bed side with a fresh glass. Service was amazing!

    Sentiment
    • Positive
    Content
    • Service and Hospitality
    Apr 01, 2023
  • Outstanding Hotel With Excellent Service and Attention to Guests

    We stayed at the Biltmore while in London. From the minute we walked in to the time we walked out it was a wonderful experience. The room was spectacular a one bedroom suite with a view of Grosvenor Square and the team there were amazing and detailed in their approach to service. We had a few drinks in the Pine Bar and the bar team were welcoming, knowledgable and funny. All the team there excelled in service from front desk to the door crew. We would stay there again for sure and we will be back. A very well run hotel.

    Sentiment
    • Positive
    Content
    • Service and Hospitality
    Apr 01, 2023
  • See All Reviews
Sentiment Analysis
87 Net Promoter
Score
Languages
Similar Reports
  1. Tripadvisor Reviews 70
  2. Tripadvisor Reviews 70
  3. Tripadvisor Reviews 77
Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for The Biltmore Mayfair, LXR Hotels & Resorts based on online reviews collected from Tripadvisor. The analysis helps Hotel Managers, Marketing Professionals in Hospitality, Customer Experience Analysts, Tourism Industry Consultants, Hotel Investors to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $12, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Tripadvisor and is not associated with or supported by Tripadvisor in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Tripadvisor's terms of use, including copyright regulations, when utilizing the extracted review data.