Exceptional Southern Hospitality at The Perry Lane Hotel in Savannah
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Exceptional Southern Hospitality at The Perry Lane Hotel in Savannah

Unveil Southern Elegance: Perry Lane Hotel Feedback Report

256 East Perry Street, Savannah, GA 31401

Guests rave about the southern hospitality and exceptional service at The Perry Lane Hotel in Savannah. The location is ideal, close to everything the city has to offer but away from the noise of the river. The hotel boasts beautiful decor, a cool rooftop bar and pool, and a great art collection. Guests can enjoy complimentary car service, and the staff are always willing to go above and beyond to make their stay unforgettable.

Source: Tripadvisor Reviews of Perry Lane Hotel, A Luxury Collection

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Customer Feedback Analysis of Perry Lane Hotel, A Luxury Collection

Discover unparalleled southern hospitality with our in-depth analysis of customer feedback for Perry Lane Hotel, Savannah.

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Custom Date - Jan 07, 2025
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  • Perry Lane is the epitome of southern hospitality at its finest ~ you have to experience it!

    From beginning to end we were treated like royalty! Jack, Robecca, Pops and the entire staff were so kind, hospitable and helpful. The interiors and cleanliness of the rooms and hotel in general were a 10! We would highly recommend the location.

    Sentiment
    • Positive
    Content
    • Service Excellence
    May 01, 2023
  • Just great!

    Beautiful hotel. Well maintained and the wonderful staff including Grace and drivers Brian and Cheryl. They went out of their way to help us with everything. Thank You for your hospitality! We will be back. Bobby and Guy

    Sentiment
    • Positive
    Content
    • Friendly Staff
    May 01, 2023
  • Loved our Savannah mini Vacay

    Comfortable bed - location is perfe Ct - staff very helpful and pleasant Jack and Chris were exceptional . Jack took us in the hotel car to lunch and gave us a lot of the city’s history . Chris helped us fix a loose piece in the lift gate of our car . Beyond the call …

    Sentiment
    • Positive
    Content
    • Friendly Staff
    Apr 01, 2023
  • Luxury and great location

    Amazing !!! Definitely luxury! Everything was seamless Randy was always willing to help and knowledgeable about Savannah. He always made sure to remind us of activities going on in the area and at the hotel.

    Sentiment
    • Positive
    Content
    • Service Excellence
    Apr 01, 2023
  • Best hotel in Savannah

    Pops was the BEST!!! Great car service. He took us Tybee island and we had the best time! We were staying at Ilida hotel and changed to the Perry after the first night. The Perry is the best service and incredible accommodations!

    Sentiment
    • Positive
    Content
    • Service Excellence
    Apr 01, 2023
  • Easy breezy in Savannah

    Most comfortable beds nice clean design and presentation. The shuttle into town was a huge plus and help. Great service except no tea past 10pm would be nice to have tea in room or limited room service. Great service from Stratten!

    Sentiment
    • Positive
    Content
    • Complimentary Services
    Apr 01, 2023
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Sentiment Analysis (limited preview)
94 Net Promoter
Score
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Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Perry Lane Hotel, A Luxury Collection Hotel based on online reviews collected from Tripadvisor. The analysis helps Hotel Managers, Customer Service Trainers, Travel Agents, Hospitality Consultants, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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