Mixed Reviews for Kuku FM: Audiobooks & Stories App
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Mixed Reviews for Kuku FM: Audiobooks & Stories App

Unveil Insights: Kuku FM Customer Feedback Analysis

Mixed reviews for Kuku FM: Audiobooks & Stories app. Users appreciate content variety, but issues include poor customer service, limited book selection, download bugs, and high subscription costs. Complaints about audio quality, search functionality, and lack of famous audiobooks. Suggestions for improvements in offline listening, search filters, and content quality.

Source: App Store Reviews of Kuku FM: Audiobooks & Stories

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Customer Feedback Analysis of Kuku FM: Audiobooks & Stories

Uncover insights from Kuku FM app reviews: content quality, subscription, customer service, and more.

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Custom Date - Dec 12, 2024
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  • Less titles

    Very less collections and titles.
    Also search ability of title is not properly designed.

    Sentiment
    • Negative
    Content
    • Content Variety
    Jun 03, 2023
  • Not able to sign in

    I don’t see an option to sign in with an existing gmail account on iPhone.

    Sentiment
    • Negative
    Content
    • App Functionality
    Jan 22, 2023
  • Looting

    Seriously from $4 yearly to $50. Want to rip off so bad.

    Sentiment
    • Negative
    Content
    • Subscription Cost
    Jan 08, 2023
  • Has lot of flaws in the app

    1) I clicked on “vellai nirathil oru vaanavil” and it’s not working
    2) search with “author” name is not returned with those novels/books even though the books available with manual search. Feel like Testing should be done properly
    3) not very user friendly app
    4) I am not seeing complete novels/books list under the main topics. Only few books are coming up
    5) sometimes audio stops in the middle and just need to forward to next episode for the continuation

    Sentiment
    • Negative
    Content
    • App Functionality
    Oct 16, 2022
  • Buy option not available

    Buying options not available in US region.

    Sentiment
    • Positive
    Content
    • Subscription Cost
    Oct 13, 2022
  • Knowledge gain app

    Excellent app to gain the great knowledge. Love it..

    Sentiment
    • Positive
    Content
    • Content Quality
    Sep 24, 2022
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Sentiment Analysis (limited preview)
-37 Net Promoter
Score
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Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Kuku FM: Audiobooks & Stories based on online reviews collected from App Store. The analysis helps Digital Marketers, Product Managers, Customer Experience Specialists, App Developers, Audio Content Creators to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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