Mixed Reviews for the SereneLife Portable Infrared Sauna
Unveil Customer Insights on SereneLife Infrared Sauna

Mixed Reviews for the SereneLife Portable Infrared Sauna

Mixed reviews for the SereneLife Portable Infrared Sauna, with some customers praising its convenience and effectiveness, while others experienced issues with temperature control and durability. Customer service received positive feedback for resolving issues and providing replacements. Some customers found success in enhancing heat retention using insulating materials. The sauna is compact and lightweight, making it suitable for home use.

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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  • Great at home sauna

    Perfect for something at home when you don't want one of those big wooden ones.
    Used it for a year and the bulb blew, and they helped me replace it quickly.
    Easy to assemble and use!

    Sentiment
    • Positive
    Content
    • Quality and Value
    Dec 27, 2023
  • Disappointed

    The temperature doesn’t increase beyond 104F even after 40 minutes of turning on. Additionally the foot heating pad never came on despite of the light indicator on Highest setting.

    Sentiment
    • Negative
    Content
    • Heating Performance
    Dec 27, 2023
  • Broke within 3 Months

    The Sauna never got above 128F and broke within 3 months. I liked it when it worked. Overall disappointed in the product.

    Sentiment
    • Negative
    Content
    • Durability
    Dec 25, 2023
  • Customer Support

    Customer support was super responsive. I had an issue with the control box and they immediately sent me replacement parts. Denise was awesome. Great company. I highly recommend.

    Sentiment
    • Positive
    Content
    • Customer Service
    Dec 22, 2023
  • Very cheaply made

    I put this together and didn’t even bother using it once and immediately returned. Largely because of the extremely cheap material and the fact the heating pads don’t even adhere correctly to the walls (the Velcro doesn’t even line up on the backs). However also because in reading some of the reviews the EMF readings are off the chart.

    Sentiment
    • Negative
    Content
    • Quality and Value
    Dec 19, 2023
  • Yes to this!!

    I use this sauna several a week. Temp gets hot I sweat. It’s the perfect addition to a holistic and heavier lifestyle. I did replace the chair with a more comfortable one I have. I absolutely recommend this brand. It’s lightweight to move around. It was easy to put together. The quality is great.Controls are easy. It’s just want I wanted.

    Sentiment
    • Positive
    Content
    • Quality and Value
    Dec 18, 2023
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Sentiment Analysis (of 30 reviews)
27 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for SereneLife Portable Full Size Infrared Home Spa| One Person Sauna | with Heating Foot Pad and based on online reviews collected from Amazon. The analysis helps Product Managers, Marketing Professionals, Customer Service Managers, Retailers, E-commerce Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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