Mixed Reviews for Essential Foods Direct on Trustpilot
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Mixed Reviews for Essential Foods Direct on Trustpilot

Essential Foods Direct receives mixed reviews on Trustpilot, with customers mentioning issues like delayed deliveries, thawed meat, and packaging concerns. While some praise the product quality and fast shipping, others express dissatisfaction due to communication problems, spoiled meat, and unresponsive customer service.

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  • Food & Beverage Managers
  • Customer Service Directors
  • Supply Chain Specialists
  • Quality Assurance Officers

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Custom Date - May 21, 2024
Featured Content
  • Received my order super fast frozen…

    Received my order super fast frozen solid cooked the burgers and tbones they were amazing will buy again soon thank u essential foods direct

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Dec 07, 2023
  • Delivered wonderfully

    The products shipped promptly and packed well. When we prepared the items for dinner, the freshness surpassed our expectations.

    Sentiment
    • Positive
    Content
    • Shipping and Delivery
    Nov 29, 2023
  • The quality of food is delicious but I…

    The quality of food is delicious but I was supposed to receive 2 pounds of bacon and it wasn't shipped. I contacted the company and they are shipping bacon.

    Sentiment
    • Positive
    Content
    • Customer Service
    Nov 10, 2023
  • the packaged meat was delivered…

    the packaged meat was delivered unfrozen and messy.However, the meat received is very good quality.Please improve delivery method, perhaps in a Styrofoam cooler.

    Sentiment
    • Positive
    Content
    • Packaging and Presentation
    Nov 07, 2023
  • Poor packaging

    Meat was thawing out by the time it arrived and dry ice was gone. One of the hamburger packs was split open as well.

    Sentiment
    • Negative
    Content
    • Packaging and Presentation
    Nov 07, 2023
  • I love the meat

    I love the meat itself. Truly, the only misgiving I feel the packaging should be colder and perhaps even smaller.

    Sentiment
    • Positive
    Content
    • Packaging and Presentation
    Nov 07, 2023
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Sentiment Analysis (of 30 reviews)
52 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Essential Foods Direct  based on online reviews collected from Trustpilot. The analysis helps Market Analysts, Food & Beverage Managers, Customer Service Directors, Supply Chain Specialists, Quality Assurance Officers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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