College Ave receives mixed reviews with some customers praising the quick and easy loan process, excellent customer service, and fast disbursement of funds. However, others express concerns about high-interest rates, communication issues, and delays in processing loans. Common feedback includes ease of application, clear instructions online, and frustration over privacy issues and persistent communication errors.
Source: Trustpilot Reviews of College AveStarting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.
Explore insights from College Ave customer feedback with our in-depth analysis. Unlock key trends on loan services.
Doing this loan with quick and easy and the process went fast.
I have never applied for a student loan…but yet I am getting emails about a loan that apparently I wanted…???
I can’t login to your website or app to setup my payment and see my loan. I’d give 5 stars if those two simple things would work.
Great experience. Timely filing. Quick approval!!
Crazy high interest rate for someone with a FICO score over 750
The process is simple and quick. College Ave is my #1 choice when it comes to student loans for my children.
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This page displays purchase options and a preview of the customer feedback analysis report for College Ave based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Loan Officers, Customer Service Managers, Risk Management Professionals, Marketing Strategists to discover insights into what people love, dislike, and need.
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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