Club Magellano has received a mix of reviews for its travel experiences, primarily focusing on trips like Oktoberfest and excursions to popular destinations. Many customers praised the organization, friendly guides, and overall enjoyable experiences, highlighting the professionalism of certain tour leaders like Antonella and Valentina. Compliments were given for the accommodation and transport arrangements. However, some reviewers expressed dissatisfaction regarding communication issues, logistical problems, and lack of responsiveness from customer service. Specific critiques included early departure times and unsatisfactory bus conditions. Overall, while there are positive aspects of the service, there are notable areas for improvement, particularly in customer support and logistical execution.
Source: Trustpilot Reviews of Club MagellanoStarting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.
Explore the comprehensive analysis of Club Magellano customer feedback. Insights on travel service quality and recommendations for improvement.
Tutto fantastico il viaggio l'oktoberfest la gente sul pullman
Viaggio per Monaco,Oktober Fest,in data 04/10/2024,Accompagnatore Michel,da Roma Anagnina
Viaggio organizzato molto bene, agenzia e accompagnatori sempre molto disponibili
Personale simpatico e capacitĂ di gestione dei viaggi!
Ben organizzato, brave le guide e gli autisti! Ci saranno altre occasioni per viaggiare con voi.
Viaggio ben organizzato accompagnatore gentile e disponibile una bella esperienza
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