Highly Praised Home Cinema Equipment Expert: Pure Theatre Review Summary
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Highly Praised Home Cinema Equipment Expert: Pure Theatre Review Summary

Pure Theatre is highly praised for its expert advice, excellent service, fast delivery, and quality products in the field of home cinema equipment. Customers appreciate the detailed explanations, lack of sales pressure, and personalized recommendations provided by the knowledgeable team. Despite some feedback on aftersales support, the overall consensus is positive, highlighting the professionalism, reliability, and passion displayed by Chris and the team. Clients mention the ease of communication, outstanding service quality, and competitive pricing as key strengths of Pure Theatre.

Best for
  • Home Cinema Installation Professionals
  • Interior Designers Specializing in Entertainment Spaces
  • Audio-Visual Equipment Retailers
  • Custom Home Builders
  • Entertainment Technology Consultants

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Custom Date - Apr 12, 2024
Featured Content
  • Both Chris and Mick were extremely…

    Both Chris and Mick were extremely helpful in first selecting the right cinema screen, projector and speakers for the 'cinema room' and then also talking my electricians through the installation. in fact it was so good, I ordered a further 4 speakers for the ceiling in my kitchen/diner!!!

    • Positive
    • Custom Solutions and Attention to Detail
    Feb 11, 2023
  • If you are reading this review you are…

    If you are reading this review you are probably a home cinema convert already but if in doubt, be under no illusion that setting up a home cinema is a very worthwhile venture. It creates a whole new level of home entertainment and recreational activity that can’t be sourced from any TV and if done right, at a flick of a switch everything can be discreetly hidden away for when the in-laws come around. I found Pure Theatre on an internet search in 2014. I wanted a discreet set up and needed to find a lift to house my projector and a screen that would retract and be out of view when not in use . My first home cinema suppled by Pure Theatre served me amazingly for eight years. Over those years I watched thousands of hours of entertainment from sad movies to uplifting true stories and super hero adventures. The mechanics of the Pure Theatre lift and the screen were flawless, the aesthetics were unrivalled in my view, particularly the lift which is unequalled by any of the competition out there. The combination of lift and screen work seamlessly together, the match and fit has been perfect.So this year I decided to increase the size of the lift to house a new 4K projector.There was no debate, Pure Theatre have now supplied my second install. The knowledge, support and customer service remains exemplary and frankly I am a life time Customer!! The new CR50 lift is beautiful! I was more excited about the lift than the projector!! (Well almost) :)So if in two minds whether the initial install work is worth it, trust me, it is and trust Pure Theatre to find the right solution for you and provide all the advice and support you need. Thank you Pure Theatre

    • Positive
    • Product Quality and Selection
    Jan 26, 2023
  • Incredible team at Pure Theatre

    Incredible team at Pure Theatre, supported me fully throughout my purchase without the hard sell, just great quality service. I would not hesitate to recommend the team at Pure Theatre.

    • Positive
    • Customer Service and Expertise
    Nov 16, 2022
  • Great product, poor support

    I am based in New Zealand and ordered the CR50 projector lift. Delivery and product quality was great, but aftersales support is unfortunately lacking. Eight months ago I sent a question both via email and the Facebook messenger platform and to date no one has had the courtesy to even acknowledge my question.

    • Negative
    • After Sales Support
    Aug 07, 2022
  • Pure Theatre helped me set up my projector over the phone

    Pure Theatre made an excellent job of helping me set up my Epson projector over the phone and I now have a wonderful picture. There was an issue with the language defaulting to I think Turkish which made it impossible for me to set up on my own. Chris sent me screenshots of the correct install sequence and it worked!

    • Positive
    • Custom Solutions and Attention to Detail
    Jul 04, 2022
  • If I could give Chris 10 Stars I would!

    Kitted out our entire home cinema with expert advice from Chris. Couldn’t recommend them more highly! We saved so much with his advice and guidance on installation without having to hire an AV specialist. These guys are superstars!

    • Positive
    • Recommendation and Referral
    Jun 10, 2022
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  • This page displays purchase options and a preview of the customer feedback analysis report for Pure Theatre  based on online reviews collected from Trustpilot. The analysis helps Home Cinema Installation Professionals, Interior Designers Specializing in Entertainment Spaces, Audio-Visual Equipment Retailers, Custom Home Builders, Entertainment Technology Consultants to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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