Innovation Refunds Reviews: Efficient Process and Excellent Communication
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Innovation Refunds Reviews: Efficient Process and Excellent Communication

Innovation Refunds receives positive reviews for their efficient process and excellent communication. Customers appreciate the assistance provided by their dedicated representatives and the refunds received. However, there are a few negative reviews concerning lack of responsiveness and confusion. Overall, Innovation Refunds is praised for their professionalism and thoroughness in helping businesses apply for the Employee Retention Credit (ERC).

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Custom Date - Mar 05, 2024

Featured Content

  • Jeremy S & Innovations Refunds were great!

    Jeremy S and Innovations Refunds were great! The process was a little long, and required gathering a lot of information to ensure you are qualified for the Credit. We received our refunds, and Jeremy reached out each month to answer questions and concerns while we were waiting on the IRS. I would recommend them.

    Sentiment
    • Positive
    Content
    • Refund Process
    Jun 26, 2023
  • Innovation Refunds - Great Service!

    This was almost a year long process, but Jeremy and Mike with Innovation Refunds gave us monthly updates on the progress of our refund. They were very helpful with any questions along the way, either by phone or email.Thank you for your help and service!

    Sentiment
    • Positive
    Content
    • Refund Process
    Jun 21, 2023
  • Jeremy Shoars was fantastic to work…

    Jeremy Shoars was fantastic to work with. He made the process so easy and kept us informed along the way. Can't thank Innovation Refunds enough for helping our business.

    Sentiment
    • Positive
    Content
    • Customer Service
    Jun 20, 2023
  • Very smooth process and experience. Jeremy was excellent!

    My experience with Innovation Refunds was excellent! I was prepared for a challenging process but it was very smooth. I was kept informed regularly. Jeremy Shoars was always prompt in answering questions and always on top of my case so I didn't have to explain a lot. Jeremy kept me informed all the time. Excellent staff and process!

    Sentiment
    • Positive
    Content
    • Customer Service
    Jun 14, 2023
  • This Company Easy To Work With

    This service was easy to work with and guided me through gathering the required documents. They filed according to the timeline they gave me. Now waiting for the government to do their part and issue the checks.

    Sentiment
    • Positive
    Content
    • Refund Process
    Jun 13, 2023
  • Chavis Keller at Innovation Refunds was…

    Chavis Keller at Innovation Refunds was a great help in our school receiving the Employee Retention Credit. Thank you so much.

    Sentiment
    • Positive
    Content
    • Customer Service
    Jun 13, 2023
  • See All Reviews

Sentiment Analysis

90 Net Promoter
Score

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