Innovation Refunds receives positive reviews for their efficient process and excellent communication. Customers appreciate the assistance provided by their dedicated representatives and the refunds received. However, there are a few negative reviews concerning lack of responsiveness and confusion. Overall, Innovation Refunds is praised for their professionalism and thoroughness in helping businesses apply for the Employee Retention Credit (ERC).Best for
Here you can see the preview of this report containing the analysis of only 20 latest reviews.
Jeremy S and Innovations Refunds were great! The process was a little long, and required gathering a lot of information to ensure you are qualified for the Credit. We received our refunds, and Jeremy reached out each month to answer questions and concerns while we were waiting on the IRS. I would recommend them.
This was almost a year long process, but Jeremy and Mike with Innovation Refunds gave us monthly updates on the progress of our refund. They were very helpful with any questions along the way, either by phone or email.Thank you for your help and service!
Jeremy Shoars was fantastic to work with. He made the process so easy and kept us informed along the way. Can't thank Innovation Refunds enough for helping our business.
My experience with Innovation Refunds was excellent! I was prepared for a challenging process but it was very smooth. I was kept informed regularly. Jeremy Shoars was always prompt in answering questions and always on top of my case so I didn't have to explain a lot. Jeremy kept me informed all the time. Excellent staff and process!
This service was easy to work with and guided me through gathering the required documents. They filed according to the timeline they gave me. Now waiting for the government to do their part and issue the checks.
Chavis Keller at Innovation Refunds was a great help in our school receiving the Employee Retention Credit. Thank you so much.
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