Comfortable and Convenient Stay at Novotel Brainpark
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Comfortable and Convenient Stay at Novotel Brainpark

Unlock Key Insights: Novotel Rotterdam Brainpark Report

K.P. van der Mandelelaan 150, 3062 MB Rotterdam Nederland

Novotel Brainpark is a slightly dated hotel but still offers good service and quality. The rooms and beds are comfortable, and the breakfast is excellent. The hotel is conveniently located near the university campuses in Rotterdam, although it is not in the city center. The staff is friendly, and there is ample parking available. The hotel has been renovated with clean and modern rooms. However, there are some minor issues, such as the breakfast being slightly overpriced and the lack of a desk in the room for working.

Source: Tripadvisor Reviews of Novotel Rotterdam Brainpark

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Customer Feedback Analysis of Novotel Rotterdam Brainpark

Discover insights from our Novotel Rotterdam Brainpark customer feedback analysis. Enhance your business with key takeaways.

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Custom Date - Dec 25, 2024
Popular Phrases (limited preview)
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  • Geweldig hotel

    Het team personeel maakt. Het echt tot een super gezellige en huiselijke sfeer waar je naar uitkijkt om terug te komen en waar bijna alles mogelijk is en iedereen probeert mee te denken en waar altijd gelachen wordt

    Sentiment
    • Positive
    Content
    • Staff Friendliness
    Oct 01, 2023
  • Prima hotel en faciliteiten.

    Het was een lange tijd geleden, dat ik bij Novotel boekte, maar is uitstekend bevallen. De kamer was prima en goed en lekker buiten kunnen eten en relaxen. Jammer dat er geen sauna in het hotel was, maar haf ik tevoren ook niet bekeken.

    Sentiment
    • Positive
    Content
    • Service and Quality
    Sep 01, 2023
  • OK

    Service van personeel geweldig, jammer dat schoonheid van kamer is niet past bij deze Novotel misschien is gebrek aan personeel, dan verkoop de kamer niet als hij niet schoon. en de prijs was dit weekend sky high

    Sentiment
    • None
    Content
    • Service and Quality
    Jul 01, 2022
  • Goed hotel

    Goede bedden, propere kamer, vriendelijk personeel, op frigo staat er gratis flesje water bij aankomst dit hebben we niet gekregen. Bij avond eten was het buffet en vonden we niet ok, alles was al zo goed als koud.

    Sentiment
    • Positive
    Content
    • Service and Quality
    May 01, 2022
  • Verblijf

    Het personeel was aardig en professioneel , de kids waren helemaal blij met het kids buffet . Wafels , pan cakes . Goede kwaliteit van gerechten . Genoeg parkeerplaatsen en . Goede locatie en makkelijk bereikbaar

    Sentiment
    • Positive
    Content
    • Service and Quality
    Dec 01, 2021
  • superschoon en leuk personeel

    Gekozen voor de ligging, direct aan snelweg en metro/buslijn. Kamers en gangen superschoon. Personeel met glimlach en humor. Parkeerterrein direct naast hotel. Rustige ligging maar stevige/harde bedden.

    Sentiment
    • Positive
    Content
    • Hotel Condition
    Sep 01, 2021
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57 Net Promoter
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  • This page displays purchase options and a preview of the customer feedback analysis report for Novotel Rotterdam Brainpark based on online reviews collected from Tripadvisor. The analysis helps Hotel Managers, Tourism Marketers, Customer Service Trainers, Travel Consultants, Market Researchers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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