Customers praise Medicare USA for their knowledgeable and friendly agents who help navigate the complex Medicare system. Positive feedback includes ease of application, clear explanations of options, and swift resolution of issues. Some customers mention initial confusion in the enrollment process, but highlight the patience and thoroughness of the agents. Overall, clients appreciate the personalized service, informative assistance, and quick application process provided by Medicare USA representatives.
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My experience with Marcia was absolutely amazing. I was fully educated in my options and the application process was swift and smooth.
It was very confusing what steps were needed to sign up for medicare. Not clear that it was necessary to first create a SSA account and then wait for an authorization number before being able to sign up for Medicare. Was told it was easy but not how long it would take to sign up.
Walked me through all the different parts, educated me so I could make an informed decision
Robert was very informative and patiently explained the different options. He made sure I understood what he was explaining. Then helped with initiating the application process with Cigna.
Analysts Answer the Phone and your QuestionsPhone assistance was extremely knowledgeable and helpful with a new and confusing process.
My rep Marcy was so nice fast and thorough and she was so good at explaining everything that it made a complicated choice easy. Thanks Marcy
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