Snappr Review Summary: Customer Service and Photographer Quality Stand Out Amid Mixed Feedback
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Snappr Review Summary: Customer Service and Photographer Quality Stand Out Amid Mixed Feedback

Snappr receives mixed reviews with positive feedback on customer service, booking process, and photographer quality; however, some customers mention issues such as hidden fees and low resolution pictures.

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  • Marketing Managers
  • Customer Experience Specialists
  • Event Planners
  • Professional Photographers
  • Business Analysts

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Custom Date - Sep 16, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • great results

    easy booking. fair pricing. great results.

    Sentiment
    • Positive
    Content
    • Booking Process and Ease of Use
    Apr 25, 2024
  • Bonne expérience

    Bonne expérience, contacts faciles avec la photographe et super moment avec elle lors du photoshoot

    Sentiment
    • Positive
    Content
    • Special Occasion Photography
    Apr 18, 2024
  • Highly recommend

    Company was professional and the photographer who came was excellent! prompt service and reliable!

    Sentiment
    • Positive
    Content
    • Photographer Professionalism and Skills
    Apr 04, 2024
  • Really happy with my experience

    Really happy with my experience. Was easy to book a photographer and he was fantastic.

    Sentiment
    • Positive
    Content
    • Booking Process and Ease of Use
    Apr 04, 2024
  • Excellent customer service

    Excellent customer service. Prompt with responses.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Mar 29, 2024
  • Great service!

    Both the easy to use service and the professionalism of the photographer!

    Sentiment
    • Positive
    Content
    • Booking Process and Ease of Use
    Mar 24, 2024
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Sentiment Analysis (of 30 reviews)
80 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Snappr  based on online reviews collected from Trustpilot. The analysis helps Marketing Managers, Customer Experience Specialists, Event Planners, Professional Photographers, Business Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

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