Pacific: Positive Feedback on Installations & Service
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Pacific: Positive Feedback on Installations & Service

Pacific receives positive feedback on smooth transactions, fast installations, professional service, and helpful staff. Customers appreciate the easy ordering process, free shipping, and great products. Specific mentions of excellent installers, knowledgeable staff like Zoe and Ms. IP, and efficient technicians stand out. However, issues like lack of email confirmations, dim lighting in newer models, or post-installation leaks are highlighted for improvement.

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  • Retail Industry Consultants

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Custom Date - May 27, 2024
Featured Content
  • easy to get the detail of the products…

    easy to get the detail of the products and the price.

    Sentiment
    • Positive
    Content
    • Ease of Purchase and Information Accessibility
    Feb 19, 2024
  • Not good

    Not good. After the installation. The reservoir leak water

    Sentiment
    • Negative
    Content
    • Lighting Issue
    Feb 17, 2024
  • Professional and efficient

    Great experience. From placing order, setting up time for delivery/installation to completing installation. Smooth process, professional and efficient!

    Sentiment
    • Positive
    Content
    • Professionalism and Efficiency
    Jan 28, 2024
  • Zoe at Oakland is a great help

    Zoe at Oakland is a great help, she is knowlegable to answer all our questions and inquiries to different models. Not pressing for purchase at all. I like that approach.She also followed up with demo videos and arranged the installation perfectly. The whole installation process was fast, smooth and professional. Highly recommended.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Jan 28, 2024
  • Very good installation

    The installer was efficient and quick in the installation. Very professional. Removed all debris and boxes. Took my old microwave oven away with him. Saved me hassle of disposing the microwave oven. Satisfied.

    Sentiment
    • Positive
    Content
    • Installation Process
    Jan 26, 2024
  • On time

    On time, good jobs, nice, and expect. thank you!

    Sentiment
    • Positive
    Content
    • Professionalism and Efficiency
    Sep 26, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
84 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Pacific  based on online reviews collected from Trustpilot. The analysis helps Customer Service Managers, Product Development Specialists, Quality Assurance Managers, Marketing Analysts, Retail Industry Consultants to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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