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  • Who is this report for?
    • Tourism Consultants
    • Event Managers
    • Marketing Specialists
    • Sustainability Coordinators
    • Customer Experience Managers
Eden Project: A Mixed Bag of Impressive Nature and Visitor Discontent

Unlock Insights with Our Eden Project Feedback Analysis

The Eden Project offers a unique experience with its impressive biodomes and diverse plant life, attracting visitors for its educational value and fun activities for children. However, many reviews highlight concerns over high entry fees, stagnant prices, and insufficient food options, leading to dissatisfaction among visitors. Some noted the site feels run down and could use better maintenance and refreshment of exhibits. Accessibility issues, particularly for elderly visitors, were also mentioned due to steep gradients and long walks. Overall, while the Eden Project has potential, it needs to address these areas to improve visitor experience and value for money.

Source: Tripadvisor Reviews of Eden Project

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Customer Feedback Analysis of Eden Project

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Custom Date - Dec 13, 2025
Popular Phrases (limited preview)
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  • Big plastic tent with plants

    Too expensive. Why lay off so many staff? £42? Seriously. Nothing has changed in years. The Core is the most rubbish museum on Earth

    Sentiment
    • Negative
    Content
    • Price Concerns
    Jul 18, 2025
  • Big plastic tent with plants

    Too expensive. Why lay off so many staff? £42? Seriously. Nothing has changed in years. The Core is the most rubbish museum on Earth

    Sentiment
    • Negative
    Content
    • Price Concerns
    Jul 18, 2025
  • The Amazon in England

    A great place to take the kids to show more about the nature of the world more have a complaint and very expensive could be cheaper

    Sentiment
    • Positive
    Content
    • Price Concerns
    Jul 07, 2025
  • The Amazon in England

    A great place to take the kids to show more about the nature of the world more have a complaint and very expensive could be cheaper

    Sentiment
    • Positive
    Content
    • Price Concerns
    Jul 07, 2025
  • Beautiful gardens!

    Such a beautiful place! Massive variety of plant life. Plenty to see and do. The zip wire was extremely fun. I highly recommend!

    Sentiment
    • Positive
    Content
    • Attraction Experience
    Jul 05, 2025
  • Beautiful gardens!

    Such a beautiful place! Massive variety of plant life. Plenty to see and do. The zip wire was extremely fun. I highly recommend!

    Sentiment
    • Positive
    Content
    • Family Friendly Activities
    Jul 05, 2025
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  • This page displays purchase options and a preview of the customer feedback analysis report for Eden Project based on online reviews collected from Tripadvisor. The analysis helps Tourism Consultants, Event Managers, Marketing Specialists, Sustainability Coordinators, Customer Experience Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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