Mixed Reviews: Positive FTT Instruments and Support System vs. Criticism on Customer Service and Platform Reliability
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Mixed Reviews: Positive FTT Instruments and Support System vs. Criticism on Customer Service and Platform Reliability

Unlock Insights with Olymp Trade Customer Feedback Analysis

Olymp Trade receives mixed reviews with positive comments on its FTT instruments, support system, and deposit options, while facing criticism for customer service, trading platform issues, and account deletions. Users appreciate the status system and diverse payment gateways. Some highlight the ease of account setup and profitability of trading. However, there are complaints about rude customer service, platform reliability, and account problems.

Source: Trustpilot Reviews of Olymp Trade 

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Customer Feedback Analysis of Olymp Trade 

Explore the comprehensive Olymp Trade customer feedback analysis, covering aspects from trading to support.

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Custom Date - Jan 12, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Been a trader for 4 years

    Been a trader for 4 years, this is the worst ever broker I've tried.

    Sentiment
    • Negative
    Content
    • Trading Experience
    Aug 06, 2024
  • นวัตกรรม

    ตอนแรกผมก็ไม่ค่อยชอบคอนเซปต์สถานะบัญชีของเค้าเท่าไหร่ แต่พอมองดูอีกมุมนึง ผมก็คิดต่างจากเดิมมันช่วยเติมไฟให้คุณเทรดต่อไปและพัฒนาสถานะขึ้นไปเรื่อย ๆ ได้ :)

    Sentiment
    • Positive
    Content
    • Account Status and Advancement
    Aug 06, 2024
  • Olymp Trade is a well-regulated platform, is a member of FinaCom and has an excellent reputation as a beginner-friendly broker. Just sharing the results of my research😉

    Olymp Trade is a well-regulated platform, is a member of FinaCom and has an excellent reputation as a beginner-friendly broker. Just sharing the results of my research😉

    Sentiment
    • Positive
    Content
    • Regulation and Security
    Aug 05, 2024
  • Olymp have a support chat bot

    Olymp have a support chat bot, which is pretty okay. Their agents are okay too.;)

    Sentiment
    • Positive
    Content
    • Customer Support
    Aug 04, 2024
  • decent work

    Got to note a decent work of customer support which is multilingual by the way. They promptly react on all inquiries and it's commendable. Mb not so many details are provided, but nvm.

    Sentiment
    • Positive
    Content
    • Customer Support
    Aug 02, 2024
  • I use USDT account withdrawals in crypto much faster.

    I use USDT account withdrawals in crypto much faster.

    Sentiment
    • Positive
    Content
    • Cryptocurrency Trading
    Jul 26, 2024
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Sentiment Analysis (limited preview)
70 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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