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Mixed Reviews for Myntra App Highlight Quality and Customer Service Issues
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    • Retail Managers
    • Market Analysts
    • Product Managers
    • Customer Service Executives
    • E-commerce Strategists
Mixed Reviews for Myntra App Highlight Quality and Customer Service Issues

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The reviews for the Myntra - Fashion Shopping App reveal a mix of positive and negative experiences. Many users commend the app for its excellent shopping experience, good product quality, and user-friendly interface. However, a significant number of reviews highlight serious concerns regarding customer service and account issues, including sudden deactivation of accounts and difficulties in accessing orders and support. Delays in delivery and unresponsive customer service are recurring themes that frustrate users. While some praise Myntra's product offerings, the overall sentiment is marred by customer service challenges that need urgent attention for improving user satisfaction.

Source: Google Play Reviews of Myntra - Fashion Shopping App

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Customer Feedback Analysis of Myntra - Fashion Shopping App

Insightful analysis report on Myntra App reviews covering customer service, product quality, and more for enhanced user satisfaction.

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Custom Date - Dec 12, 2025
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  • since last three days not able to view my orders and unable to access help center i had one order of exchange and don't know what happened with that

    Sentiment
    • Negative
    Content
    • Account Issues
    Dec 09, 2025

  • Interface is good and providong quality products

    Sentiment
    • Positive
    Content
    • App Interface
    Dec 09, 2025

  • very poor customer service and not delivered item on date

    Sentiment
    • Negative
    Content
    • Customer Service
    Dec 09, 2025

  • Worst Customer Service Experience, No easy process for talking to customer service executives to resolve issues

    Sentiment
    • Negative
    Content
    • Customer Service
    Dec 09, 2025

  • My account is deactivated by Myntra without any information and my orders which are already paid are not received yet and I have not showing any update.

    Sentiment
    • Negative
    Content
    • Account Issues
    Dec 09, 2025

  • Terrible Experience. My ICON Myntra account was suddenly deactivated without any reason. I currently have 7–8 active orders and this has caused a lot of inconvenience. I contacted customer support multiple times but there is still no resolution. It takes years to earn ICON status and the way this issue is being handled is extremely disappointing. Very poor and unresponsive service

    Sentiment
    • Negative
    Content
    • Account Issues
    Dec 09, 2025
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Sentiment Analysis (limited preview)
57 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Myntra - Fashion Shopping App based on online reviews collected from Google Play. The analysis helps Retail Managers, Market Analysts, Product Managers, Customer Service Executives, E-commerce Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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