Fairmont The Palm: Mixed Reviews Highlighting Cleanliness, Noise, and Staff Attitudes
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Fairmont The Palm: Mixed Reviews Highlighting Cleanliness, Noise, and Staff Attitudes

Palm Jumeirah - The Palm Jumeirah - Dubai - United Arab Emirates

Mixed reviews showcase concerns over the cleanliness, outdated facilities, lack of space at the beach and pool, noisy environment, staff attitudes, and payment issues. However, positive feedback highlights the great location, friendly staff, good food, and beautiful views, making Fairmont The Palm a decent choice but with room for improvement.

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  • Hotel Managers
  • Customer Experience Analysts
  • Marketing Professionals
  • Travel Consultants
  • Hospitality Industry Researchers

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Featured Content
  • Fantastic, stuff very lovely and so helpful also food amazing here

    Sentiment
    • Positive
    Content
    • Service Quality
  • Nice place to stay. Mr Arun

    Sentiment
    • Positive
    Content
    • Room Experience
  • Security and parking management guys during ramadan and iftar were not managed properly

    Sentiment
    • None
    Content
    • Staff Behavior
  • Great place for conferences. Some of the restaurant staff need a lesson in personal hygiene though.

    Sentiment
    • Positive
    Content
    • Staff Behavior
  • Too overcrowded. No space at the beach and pool, no towels, packed gym

    Sentiment
    • Negative
    Content
    • Facilities and Amenities
  • Located in West Beach ⛱️ amazing location by the beach and accessible to everywhere 👌

    Sentiment
    • Positive
    Content
    • Location and Accessibility
  • See All Reviews
Sentiment Analysis (of 30 reviews)
33 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Fairmont The Palm based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Experience Analysts, Marketing Professionals, Travel Consultants, Hospitality Industry Researchers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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