TextbookRush: Efficient, Quick Payment, Fair Pricing
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TextbookRush: Efficient, Quick Payment, Fair Pricing

TextbookRush receives mostly positive feedback for its efficient service, quick payment, and fair pricing. Customers appreciate the ease of selling books, quick delivery, and good customer service. However, some concerns were raised regarding communication issues, delays in processing, and instances of incorrect books being sent. Overall, TextbookRush is praised for its reliability and straightforward selling process.

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  • Retail Managers

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Custom Date - Sep 08, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Easy site to use

    Easy site to use . Quick with sending check .

    Sentiment
    • Positive
    Content
    • Payment Process
    Apr 07, 2024
  • Reliable and fast buyback

    Shipped my books to sell and got email confirmations and updates up to my payment. Customer service replies fast and is helpful.

    Sentiment
    • Positive
    Content
    • Shipping and Delivery
    Apr 04, 2024
  • Pretty good to sell books to

    I sell books to several of these book buyers and this is one of the better ones. They make pretty good offers. Kinda slow on paying but most of em are. I would suggest selling to them.

    Sentiment
    • Positive
    Content
    • Book Pricing and Offers
    Apr 03, 2024
  • Easy process to sell back books.

    Easy process to sell back books.

    Sentiment
    • Positive
    Content
    • Payment Process
    Apr 03, 2024
  • Worst customer service they shut down…

    Worst customer service they shut down mine and my sisters account because we live together at the same address and we both sold books to them. When they did this they just send a email saying your account has been closed with no explanation! Worst communication ever!

    Sentiment
    • Negative
    Content
    • Account Management and Closure
    Apr 03, 2024
  • Great company very fair and they pay…

    Great company very fair and they pay quickly easy to work with

    Sentiment
    • Positive
    Content
    • Customer Service
    Apr 01, 2024
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Sentiment Analysis (of 30 reviews)
56 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for TextbookRush  based on online reviews collected from Trustpilot. The analysis helps Market Researchers, E-commerce Managers, Customer Service Trainers, Business Analysts, Retail Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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