Sassy Saints Nail Kit: Mixed Reviews and Customer Concerns
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Sassy Saints Nail Kit: Mixed Reviews and Customer Concerns

Unlock Insights: Sassy Saints Nail Kit Customer Feedback Report

Mixed reviews for Sassy Saints nail kit, with customers praising the colors and finish but complaining about durability, allergic reactions, and damage to natural nails. Issues with customer service and refund policies were also highlighted. Some users found the removal process difficult and damaging, while others appreciated the ease of use and long-lasting results. Overall, concerns were raised about product quality, fumes, and misleading advertising.

Source: Trustpilot Reviews of Sassy Saints 

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Customer Feedback Analysis of Sassy Saints 

Explore the in-depth analysis of Sassy Saints Nail Kit reviews covering quality, customer service, and more.

Custom Date - Jan 03, 2025
Featured Content
  • Bought 2 kits some time ago

    Bought 2 kits some time ago. For brow and lushes. Beautifuly designed kits and easy to use following video. Used twice already, very happy

    Sentiment
    • Positive
    Content
    • Application Process
    Jul 27, 2024
  • Powders are okay

    Powders are okay, but liquids terrible. Glue shut, brushes go hard and their customer service just gonon about the same ‘cleaning procedure’.Moved to DippedUK just to find everything much easier to use. No hardened brushes either!

    Sentiment
    • Negative
    Content
    • Quality of Product
    Jul 25, 2024
  • It’s amazing!

    It’s amazing!! First time using the nail kit and I wouldn’t go back to the nail salon again!!My first attempt was impressive, and I can’t wait to use all the colours in my kit. I would really recommend this kit and my nails feel hard and look amazing.

    Sentiment
    • Positive
    Content
    • Quality of Product
    Jul 22, 2024
  • The product is awful

    The product is awful, don’t fall for the great reviews. The fumes are incredibly strong and not healthy for your nails, it’s basically super glue, which is also a nightmare to take off. The end result never looks anywhere near as shiny as gel and they chip after 2 days

    Sentiment
    • Negative
    Content
    • Quality of Product
    Jul 22, 2024
  • Omg what a game changer

    Omg what a game changer, just applied sassy nails for the first time, so impressed with the finish, just hope it lasts more than 2 weeks! xx 😍

    Sentiment
    • Positive
    Content
    • Longevity and Durability
    Jul 21, 2024
  • Destroyed my nails

    Destroyed my nails - more damaging than acrylic. Customer service not very helpful and unless you were aware of their hidden refund rules that requires timestamped photographic evidence then they do very little. Don’t be duped, stick to salons not worth the damage.

    Sentiment
    • Negative
    Content
    • Allergic Reactions
    Jul 19, 2024
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Sentiment Analysis (limited preview)
-10 Net Promoter
Score
Popular Topics (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Sassy Saints  based on online reviews collected from Trustpilot. The analysis helps Product Managers, Marketing Professionals, Customer Service Representatives, Quality Assurance Specialists, Retail Buyers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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