Samsung Galaxy Buds2 Pro Graphite: Mixed Feedback on Sound and Build Quality
Unlock Insights: Samsung Galaxy Buds2 Pro Customer Feedback Report

Samsung Galaxy Buds2 Pro Graphite: Mixed Feedback on Sound and Build Quality

Mixed reviews for the Samsung Galaxy Buds2 Pro in Graphite color. While some users praise the sound quality and ANC, others criticize the fit, connection issues, and durability. Complaints include problems with the app compatibility, battery life, and quality control. Despite positive feedback on the sound and comfort, issues like earbud malfunction, charging problems, and concerns over refurbished units impact overall satisfaction.

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Custom Date - Sep 16, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Headphones

    I loved. They are perfect. I hear excellently on calls, music and so on. I recommend them to buy

    Sentiment
    • Positive
    Content
    • Sound Quality
    Aug 13, 2024
  • Very comfortable and nice sound.

    I lost my older buds, happy I did now, these are so much better the the bean-shaped buds. The special price was excellent. I'm Very happy.

    Sentiment
    • Positive
    Content
    • Value for Money
    Aug 13, 2024
  • Great sound

    These buds produce a great sound. They are extremely comfortable to wear. The 'smart' detection of the correct device is a great advantage. Overall a great product.

    Sentiment
    • Positive
    Content
    • Comfort and Fit
    Jul 31, 2024
  • great sound but it was grey import

    I thought I was buying official AU version as it was sold by Amazon AU but it was grey imports. I didn't return and enjoying it anyways.

    Sentiment
    • Positive
    Content
    • Value for Money
    Jul 20, 2024
  • Opened and Damaged Box

    The seal was opened. I was expecting it to be brand new but looks use and refurbished.

    Sentiment
    • Negative
    Content
    • Build Quality
    Jul 18, 2024
  • Replacing an old pair. My Son is very happy with them

    Bought these for my son to replace an old pair of the same because the charging case had become unreliable after a couple of years of daily use. He's very happy with the new ones.

    Sentiment
    • Positive
    Content
    • Build Quality
    May 06, 2024
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Sentiment Analysis (of 30 reviews)
54 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Samsung Galaxy Buds2 Pro, Graphite based on online reviews collected from Amazon. The analysis helps Product Managers, Marketing Specialists, Retail Buyers, Consumer Electronics Analysts, Customer Experience Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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