Mixed Customer Reviews for Refurbished 2021 MacBook Pro with M1 Pro Chip
Unlock Insights: Refurbished MacBook Pro M1 Pro Feedback Analysis

Mixed Customer Reviews for Refurbished 2021 MacBook Pro with M1 Pro Chip

The 2021 Apple MacBook Pro with Apple M1 Pro chip received mixed reviews from customers who purchased refurbished units on Amazon. Common positive points included good battery health, pristine condition, and high performance. However, some customers faced issues such as fake chargers, visible scratches, and unresponsive keys. Selecting the right seller seemed crucial for receiving a quality product, with sellers like DLX Deals and ElectronicsBasket receiving praise for providing like-new devices with good battery health.

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Custom Date - Jun 21, 2024
Featured Content
  • Great conditions

    Got the laptop in great conditions with minor scratches on the apple logo but nothing major. Battery health was still at 93%, can’t be mad at that for a 3 year old MacBook. Over all great product.

    Sentiment
    • Positive
    Content
    • Battery Health and Charger Issues
    May 04, 2024
  • Great value for money spent

    The laptop was in perfect condition, and the battery only had 39 cycles. Just like others have reported, the AC adapter included is a 3rd party white-label USB-C charger.

    Sentiment
    • Positive
    Content
    • Refurbishment Quality
    Apr 22, 2024
  • NO FUGAZI 🔥 DLX DEALS

    apple certified refurbished sealed box, pristine condition with zero scratches, screen cover still on, original Apple 67W adapter and cable, macbook itself works excellent, no apple care tho:( but for the price and quality, super happy with the purchase 👍🏼 seller: DLX Deals

    Sentiment
    • Positive
    Content
    • Seller Experience and Certification
    Mar 14, 2024
  • Having problems charging

    Unboxed the MacBook but it was dead and wouldn’t charge so I sent it back and got another one but the charger sent this time also doesn’t work.

    Sentiment
    • Negative
    Content
    • Functionality and Defects
    Mar 07, 2024
  • Charger

    The charger that comes with the computer is a fake one. My computer is not working anymore, the repair guy said it my be caused because of the fake charger.

    Sentiment
    • None
    Content
    • Battery Health and Charger Issues
    Mar 05, 2024
  • Go with DLX Certified

    Make sure you click on “other sellers” and choose DLX Certified!
    Mine came in with an Apple Refurbished Certified label. It looks and feels brand-new. It also came in early. The battery health was at 100%, and there was still Apple Warranty left.

    Sentiment
    • Positive
    Content
    • Seller Experience and Certification
    Feb 27, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
53 Net Promoter
Score
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for 2021 Apple MacBook Pro with Apple M1 Pro chip (14-inch, 16GB RAM, 512GB SSD) - Space Gray (Renewed) based on online reviews collected from Amazon. The analysis helps Retail Buyers, Product Managers, Quality Assurance Specialists, Consumer Electronics Analysts, eCommerce Managers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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