Mixed Reviews for IGA Store
Unlock Insights: IGA Mitchelton Customer Feedback Analysis

Mixed Reviews for IGA Store

Shop 5/28 Blackwood St, Mitchelton QLD 4053, Australia

This IGA store has received mixed reviews, with complaints about slow service, poor communication, and incorrect orders. Some customers have also reported finding bugs or mold in products. However, others have praised the helpful and friendly staff, as well as the store's variety of products. The store's owner has been criticized for overworking teenage employees and being rude to staff. Overall, the store offers convenience and reasonable prices, but there are ongoing concerns about customer service.

Best for
  • Retail Managers
  • Customer Experience Analysts
  • Quality Assurance Officers
  • Marketing Professionals
  • Business Consultants

Starting from $12, you can purchase this report to access from your inbox and Kimola account.

Purchased users
31 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here you can see the preview of this report containing the analysis of only 30 latest reviews.

Featured Content
  • The prices and lack of fresh produce could be forgiven if the service wasn't so slow and reluctant. No one in there knows how to smile or greet a customer.

    Sentiment
    • Negative
    Content
    • Customer Service
  • If I could give a minus rating I would. I’ve ordered twice from uber in the last 2 months and they messed up both times. The first time they completely left an item out which was the main reason I Ubered in the first place and today they sent us the wrong eggs and an expired wholemeal flour where the packet looked beaten and was open. Totally ruined dinner plans. How are they still allowed to be open looking at the other reviews?

    Sentiment
    • Negative
    Content
    • Management
  • Always there when I can't be bothered going in to the supermarkets at Brookside. Perfect for a quick purchase, whether it's some lunch, paper towel, milk or a sneaky treat.

    Sentiment
    • Positive
    Content
    • Convenience
  • Was here one time and a man tried to steal 4 cans of Heinz Spaghetti Tomato Sauce 130g. A red-headed employee here picked up one of the cans dropped by the thief and throw it at least 50 metres to hit the man on the head and knock him out. Really quite spectacular.

    Sentiment
    • Positive
    Content
    • Management
  • I was in the store when a man with a gun came in and threatened to rob me if I didn't give him all my money. Luckily the employee working at the time saw this and knocked him out with a can of Heinz spaghetti, 130 grams., From about 55 metres away. As quick as a flash he flung over the counter, grabbing the man and escorting him to the nearby police station. After the doors slammed close behind him, all that was left was a strand of his red hair. Another amazing save by the red headed employee.

    Sentiment
    • Positive
    Content
    • Management
  • UPDATE TO MY REVIEW - The IGA has undergone a lovely transformation and stockist of YouFoods. The lady behind the counter is friendly and the elderly man has changed his attitude for the better.RUDE RUDE RUDE -The elderly Indian man behind the counter is extremely unfriendly, aggressive, intimidating and a terrible person who obviously hates what he does. NOTE TO THE OWNER: Mr Ross, please check your reviews, I am not the first person who is complaining about him. GET RID OF HIM or lose more customers.

    Sentiment
    • Positive
    Content
    • Staff Friendliness
  • See All Reviews
Sentiment Analysis
13 Net Promoter
Score
Popular Topics
Languages
Similar Reports
  1. Google Business Reviews 82
  2. Google Business Reviews 85
  3. Trustpilot Reviews 100
Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for IGA Local Grocer Mitchelton based on online reviews collected from Google Business. The analysis helps Retail Managers, Customer Experience Analysts, Quality Assurance Officers, Marketing Professionals, Business Consultants to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $12, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Google Business and is not associated with or supported by Google Business in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Google Business's terms of use, including copyright regulations, when utilizing the extracted review data.