Mixed reviews for Goodnotes 6 highlight customer dissatisfaction with the app's subscription model, decreased functionality, and technical issues. Users express frustration over lost features from Goodnotes 5, login requirements, and payment changes. Complaints include subscription fees for previously purchased features, data loss during updates, and lack of response from customer support. Some users appreciate the app's note-taking capabilities but point out specific areas for improvement, such as PDF handling, color options, and tool accessibility. Overall, the transition from Goodnotes 5 to Goodnotes 6 seems to have caused disappointment among long-time users, leading to a decline in app ratings and customer satisfaction.
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Goodnote 5 is a solid 5 star, then 6 is 1 star, so on average ,3 star.
Sentiment
None
Content
App Stability
Apr 25, 2024
Great for getting ideas down
I like using it for getting my ideas down. It’s very handy. I enjoy that I can insert pictures and slides, while continuing my notes. I do have issues with the eraser.
Sentiment
Positive
Content
User Experience
Apr 23, 2024
Subscription
I have a subscription on my windows but it don’t transfer to my iPad which is dumb. I’m already paying the subscription so if should transfer too
Sentiment
Negative
Content
Feature Discrepancy
Apr 23, 2024
Lots of potential but support not good
I find this so frustrating and even contacting support is now a catch 22. Where's the email? I am just about done with it.
ever since the update I am unable to transfer photos via sidecar using my MacBook. Sidecar works with other applications such as notes but does not work with Goodnotes 6. Please fix
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