Mixed Reactions: Goodnotes 6 Subscription Model and Functionality Concerns
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Mixed Reactions: Goodnotes 6 Subscription Model and Functionality Concerns

Mixed reviews for Goodnotes 6 highlight customer dissatisfaction with the app's subscription model, decreased functionality, and technical issues. Users express frustration over lost features from Goodnotes 5, login requirements, and payment changes. Complaints include subscription fees for previously purchased features, data loss during updates, and lack of response from customer support. Some users appreciate the app's note-taking capabilities but point out specific areas for improvement, such as PDF handling, color options, and tool accessibility. Overall, the transition from Goodnotes 5 to Goodnotes 6 seems to have caused disappointment among long-time users, leading to a decline in app ratings and customer satisfaction.

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Custom Date - May 22, 2024
Featured Content
  • Goodnote 5 and 6

    Goodnote 5 is a solid 5 star, then 6 is 1 star, so on average ,3 star.

    Sentiment
    • None
    Content
    • App Stability
    Apr 25, 2024
  • Great for getting ideas down

    I like using it for getting my ideas down. It’s very handy. I enjoy that I can insert pictures and slides, while continuing my notes. I do have issues with the eraser.

    Sentiment
    • Positive
    Content
    • User Experience
    Apr 23, 2024
  • Subscription

    I have a subscription on my windows but it don’t transfer to my iPad which is dumb. I’m already paying the subscription so if should transfer too

    Sentiment
    • Negative
    Content
    • Feature Discrepancy
    Apr 23, 2024
  • Lots of potential but support not good

    I find this so frustrating and even contacting support is now a catch 22. Where's the email? I am just about done with it.

    Sentiment
    • Negative
    Content
    • Support
    Apr 20, 2024
  • 强制升级6,把5买断的功能全取消了

    因为notability把买断改成订阅,goodnotes 故意打折买断价格,很多人那次都买了,到了版本更新到6,被强制升级,把本来5的跨设备同步等功能都取消了,这次重新下载可以降级为5了,感谢各位持续不断的举报投诉,但我不想用goodnotes太奸诈了,还有免费的笔记app做的也不错,希望有适合大家的。

    Sentiment
    • Negative
    Content
    • Subscription
    Apr 20, 2024
  • Sidecar

    Hello,

    ever since the update I am unable to transfer photos via sidecar using my MacBook. Sidecar works with other applications such as notes but does not work with Goodnotes 6. Please fix

    Sentiment
    • Negative
    Content
    • Functionality
    Apr 19, 2024
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Sentiment Analysis (of 30 reviews)
-40 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Goodnotes 6 based on online reviews collected from App Store. The analysis helps Product Managers, UX/UI Designers, App Developers, Customer Success Specialists, Market Analysts to discover insights into what people love, dislike, and need.

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