Mixed Experiences with VPN App
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Mixed Experiences with VPN App

Many users have had negative experiences with the VPN app, including unauthorized debits, payment issues, connection problems, and poor customer service. Some users also mentioned high subscription costs and instability of the VPN servers. However, a few users found the app simple to use and reliable. Overall, the app needs improvement in terms of functionality, customer support, and pricing.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • I was debited without authorization, did I told you guys I want to renew subscriptions and you guys debited me...please refund my money and take back your plan

    Sentiment
    • Negative
    Content
    • Payment Issues
    Dec 04, 2023

  • VPN is not working on my phone ,when I sign up using my email and they send a massage to my email ,when I click sign up to vPN from my email they will show internal server error Please how can I solve this problem?

    Sentiment
    • Positive
    Content
    • Connection Problems
    Dec 03, 2023

  • the app is simple to use. it has not failed me. but they should review the subscription cost downward, $5 per month is much, let it be like, $2 to $3 per, we will appreciate and give you 5star whole heatedly

    Sentiment
    • Positive
    Content
    • Price
    Dec 01, 2023

  • How can you make money if they charge you a monthly fee

    Sentiment
    • Negative
    Content
    • Price
    Nov 27, 2023

  • Very interesting App ever found on Google play store.

    Sentiment
    • Positive
    Content
    • App Performance
    Nov 23, 2023

  • uninterrupted network. I definitely love it

    Sentiment
    • Positive
    Content
    • App Performance
    Nov 21, 2023
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Sentiment Analysis (of 30 reviews)
-7 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Mysterium VPN - Apps on Google Play based on online reviews collected from Google Play. The analysis helps Product Managers, Customer Experience Specialists, Marketing Analysts, User Experience Designers, Business Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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