Mixed reviews for FreeTone Calls & Texting are observed, with some users praising the app's functionality while others complain about issues like unexpected charges, failed number acquisition, and unresponsive customer support. Users appreciate the concept of the app but express frustration over technical glitches, costly services labeled as 'free,' and difficulties in obtaining new numbers. Requests for refunds due to accidental premium purchases and dissatisfaction with the overall user experience are common themes.
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This page displays purchase options and a preview of the customer feedback analysis report for FreeTone Calls & Texting based on online reviews collected from Google Play. The analysis helps Mobile App Developers, Customer Experience Managers, Product Managers, Digital Marketers, Telecommunications Analysts to discover insights into what people love, dislike, and need.
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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