BetterVet Mobile Veterinary Service Review Summary
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BetterVet Mobile Veterinary Service Review Summary

BetterVet's mobile veterinary service receives high praise for compassionate care, professionalism, and convenience. Clients appreciate the stress-free home visits, knowledgeable and kind staff, and personalized attention to pets' needs. Positive feedback highlights the effectiveness of treatments, ease of communication, and overall satisfaction with the service provided. BetterVet stands out for its caring approach, skilled veterinarians, and ability to handle anxious or difficult pets with patience and expertise.

Best for
  • Veterinary Practice Managers
  • Pet Care Startups Founders
  • Veterinary Service Consultants
  • Animal Health Researchers
  • Marketing Professionals in Pet Care Industry

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Custom Date - Oct 18, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • The vet and tech and helper themselves…

    The vet and tech and helper themselves were great. The only reason it’s not five stars is because it was a slight miscommunication and disconnect on the billing with the insurance.

    Sentiment
    • Positive
    Content
    • Communication and Follow-Up
    Apr 07, 2024
  • Great experience with anxious Cat

    The vet and assistant were so gentle and patient with our cats!! Very through and helpful.

    Sentiment
    • Positive
    Content
    • Compassionate Veterinarians
    Apr 04, 2024
  • First time client

    First time client, Cameron and Dr. Tran were friendly, nail trim was a bit overpriced for back claws only! My cat experienced some discomfort overnight which kept me up all night, his paws were sore from nail trim and some bleeding. Overall a good visit.

    Sentiment
    • Positive
    Content
    • Professionalism and Care
    Mar 29, 2024
  • Vets who truly care

    Vets who truly care, knowledgeable and take time to explain everything. I had a pleasure meeting doctor Kuppek and her assistant and was blown away by their professionalism and how they handle their cats patients, as well keeping in touch with labs updates. Reaching out to BetterVet customer support with some extra questions was pretty easy as well. So far I have had a great experience and glad that I found a mobile healthcare provider for my cats.

    Sentiment
    • Positive
    Content
    • Positive Customer Service
    Mar 29, 2024
  • They were very pleasant and easy to…

    They were very pleasant and easy to talk to. This home visit is so more convenient than going to the vets!

    Sentiment
    • Positive
    Content
    • Convenient Home Visits
    Mar 29, 2024
  • Great experience with my nervous dog

    I had a wonderful experience with Dr. Melissa White and Brooke! My rescue dog is wary of new people and clinical handling, and they were so skillful, patient, and compassionate in their approach to working with my pet.

    Sentiment
    • Positive
    Content
    • Compassionate Veterinarians
    Mar 29, 2024
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Sentiment Analysis (of 30 reviews)
84 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for BetterVet  based on online reviews collected from Trustpilot. The analysis helps Veterinary Practice Managers, Pet Care Startups Founders, Veterinary Service Consultants, Animal Health Researchers, Marketing Professionals in Pet Care Industry to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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