BetterSleep: App Reviews Summary - Mixed Feedback on Effectiveness, Subscriptions, and Technical Issues
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BetterSleep: App Reviews Summary - Mixed Feedback on Effectiveness, Subscriptions, and Technical Issues

BetterSleep: Relax and Sleep app receives mixed reviews with users praising its effectiveness in improving sleep quality but expressing frustration over subscription requirements, technical glitches, and changes in app features. While many appreciate the variety of sounds and relaxation options, concerns about locked content, recurring charges, and software issues are prevalent. The app's customer support is highlighted positively, yet some users express disappointment with the payment process and functionality issues like crashes and loading delays.

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Custom Date - May 25, 2024
Featured Content
  • Question

    Is this app also for use during the day not just sleep for a wide array of things like anxiety, anger, depression and such?

    Sentiment
    • Positive
    Content
    • User Experience and Interface
    Apr 23, 2024
  • Awesome

    I love this for relaxing in bed and falling into a deep sleep! Customer Service was also amazing when I had a question about my subscription options.

    Sentiment
    • Positive
    Content
    • Customer Support and Service
    Apr 23, 2024
  • Absolutely love

    I have trouble sleeping at night so I use BetterSleep and it helps me so much. 10/10 💯

    Sentiment
    • Positive
    Content
    • Sleep Quality and Improvement
    Apr 23, 2024
  • Wonderful customer service and great sleep

    I signed up for the free 7 day trial and then became a premium member. The app has a help/support icon that’s very informative to get you started. If you still have questions there’s the ability to message for support and get answers from a real person. I am impressed by how quickly I received responses. I like the different sounds, music, meditations and sleep tales.

    Sentiment
    • Positive
    Content
    • Customer Support and Service
    Apr 22, 2024
  • macOS app is pretty broken now

    [note: this review is about the ipad app run on macOS] app used to be indispensable because of their awesome dynamic sounds feature that automatically varies the volume levels of every sound in the mix, BUT recently many sounds are just broken and dont work and so the app is quite unusable on macOS. its still good on iOS/iPadOS though.

    Sentiment
    • Negative
    Content
    • App Performance and Technical Issues
    Apr 22, 2024
  • Loved for years

    I’ve enjoyed this app for many years in its development and it continues to get better and better.

    So thankful to have such a grounding part of my *device* instead of constant work or social media.

    Sentiment
    • Positive
    Content
    • User Experience and Interface
    Apr 22, 2024
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Sentiment Analysis (of 30 reviews)
36 Net Promoter
Score
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for BetterSleep: Relax and Sleep based on online reviews collected from App Store. The analysis helps App Developers, Product Managers, User Experience Researchers, Customer Support Managers, Digital Marketers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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