Mixed Feedback for bestsmile Winterthur: Praise for Team Members, Concerns about Customer Service & Treatment Quality
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Mixed Feedback for bestsmile Winterthur: Praise for Team Members, Concerns about Customer Service & Treatment Quality

Untertor 18, 8400 Winterthur, Switzerland

Mixed reviews for bestsmile Winterthur with praise for specific team members, dissatisfaction with customer service, and concerns about communication and treatment quality. Overall, there are mentions of good results, professional staff, and personalized care, but also complaints about staff turnover, lack of privacy, and issues with billing and responsiveness.

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  • Dental Practice Managers
  • Customer Experience Analysts
  • Healthcare Marketing Professionals
  • Dental Clinic Owners
  • Quality Assurance Officers in Healthcare

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Popular Phrases (of 30 reviews)
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Featured Content
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  • Betreuung von Anfang bis Schluss gut. Schade, dass Mundspülung während Behandlung nicht möglich. Ergebnis sehr zufriedenstellend. Danke vielmals🙏

    Sentiment
    • Positive
    Content
    • Customer Service Experience

  • Ich bin sehr zufrieden mit Ergebnis danke an Berti war sehr freundlich so wie das gesamte Team immer ein Lachen 👍👍

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Support

  • Freundliche und lustige Mitarbeiter! Super Endergebnisse, sehr zufrieden :)

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Support

  • Sehr freundliches Team. Eine kompetente Beratung. Und am Schluss ein super Ergebniss 😁 Bin sehr Zufrieden 👍

    Sentiment
    • Positive
    Content
    • Treatment Satisfaction

  • Alle sind sehr freundlich und nehmen sich Zeit für einen. Auch die Behandlungen sind immer einwandfrei verlaufen. Ich würde es in Winterthur sofort wieder machen.

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Support

  • Dr. Bertin Fazliu ist ein sehr sehr guter Zahnarzt. Er ist komunikativ, sehr höfflich und versändnisvoll. Er hat den vorherigen Fehler hervorragend korrigiert.

    Sentiment
    • Positive
    Content
    • Professionalism and Competence
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Sentiment Analysis (of 30 reviews)
26 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for bestsmile Winterthur based on online reviews collected from Google Business. The analysis helps Dental Practice Managers, Customer Experience Analysts, Healthcare Marketing Professionals, Dental Clinic Owners, Quality Assurance Officers in Healthcare to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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