Mixed Feedback for Aspen Dental in Roanoke Rapids, NC
Unlock Insights: Aspen Dental Roanoke Rapids Review Analysis

Mixed Feedback for Aspen Dental in Roanoke Rapids, NC

310 Premier Blvd, Roanoke Rapids, NC 27870, United States

Aspen Dental in Roanoke Rapids, NC, received mixed feedback from customers. While some praised the friendly staff, fast service, and professionalism, others expressed dissatisfaction with cleanliness, wait times, and billing issues. Positive comments highlighted compassionate staff, efficient service, and excellent dental care. Negative reviews mentioned long wait times, unmet expectations, and perceived lack of care. Overall, the clinic was commended for its modern facilities and friendly environment, but improvements in communication, billing transparency, and treatment efficiency were suggested.

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  • Dental Industry Analysts
  • Marketing Managers in Healthcare

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Popular Phrases (of 30 reviews)
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Featured Content
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  • This company wasn’t interested in helping me with my current problem just trying to get the most out of my pockets

    Sentiment
    • Negative
    Content
    • Insurance and Financial Concerns

  • All the staff were wonderful very thoughtful and the place was very clean.

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Professionalism

  • Nice and friendly, but they didn't clean my teeth. That's what my appointment was for! I won't go back.

    Sentiment
    • Negative
    Content
    • Treatment Experience and Outcome

  • My first time going there and my experience was wonderful. Everyone was very nice.

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Professionalism

  • Exceptionally good service from start to finish, everyone was super friendly and helpful, Well done !

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Professionalism

  • My first visit went very well. The dental hygienist and technician were professional

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Professionalism
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Sentiment Analysis (of 30 reviews)
60 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Aspen Dental - Roanoke Rapids, NC based on online reviews collected from Google Business. The analysis helps Dental Practice Managers, Healthcare Consultants, Customer Experience Specialists, Dental Industry Analysts, Marketing Managers in Healthcare to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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