Mixed Reviews for Handy Services: Professional and Knowledgeable Handymen but Inconsistent Service Quality
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Mixed Reviews for Handy Services: Professional and Knowledgeable Handymen but Inconsistent Service Quality

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Handy has received a mix of positive and negative reviews. Customers appreciate professional and knowledgeable handymen who are efficient and respectful. However, there are complaints about rescheduling issues, untrained staff, and inconsistent service quality. Despite some hiccups, Handy's customer service seems responsive to resolving issues promptly.

Source: Trustpilot Reviews of Handy 

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Customer Feedback Analysis of Handy 

Explore Handy's customer feedback analysis: Discover insights on service quality, professionalism, and more.

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Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
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Featured Content
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  • Mike was great

    Mike was great. Very professional friendly and sincere. I would recommend him 1000000 timedls

    Sentiment
    • Positive
    Content
    • Friendliness and Personality
    Apr 26, 2024
  • I will hire this guy again!

    He went right to work and kept going till my patio chairs and table were done. He then broke down the cardboard boxes and cleaned up!.

    Sentiment
    • Positive
    Content
    • Cleanliness and Attention to Detail
    Apr 20, 2024
  • Hired a pair of pros

    Hired a pair of pros - twice different days to mount big screen tvs! Courteous professional and respectful of home! Would consider using app again!

    Sentiment
    • Positive
    Content
    • Professionalism and Efficiency
    Apr 18, 2024
  • Sulma was great

    Sulma was great She was thorough and everything is now sparkling cleanShe also had a very pleasant personality

    Sentiment
    • Positive
    Content
    • Cleanliness and Attention to Detail
    Apr 18, 2024
  • On time, got the job done without problems.

    Great Service, on time and everything taken care of in a timely manner.

    Sentiment
    • Positive
    Content
    • Timeliness and Reliability
    Apr 16, 2024
  • Richard pro

    Richard was extremely good. He said he cleaned like he was doing it for his own mother and gave 110%. I will definitely use him again.

    Sentiment
    • Positive
    Content
    • Quality of Service
    Apr 16, 2024
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Sentiment Analysis (limited preview)
64 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Handy  based on online reviews collected from Trustpilot. The analysis helps Customer Service Managers, Business Analysts, Marketing Professionals, Service Quality Managers, Product Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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