Empava Appliances: Mixed Customer Experiences Highlighting Product Quality and Service
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Empava Appliances: Mixed Customer Experiences Highlighting Product Quality and Service

Mixed reviews for Empava Appliances with customers highlighting issues such as unclear instructions, malfunctioning products, poor customer service, and delayed refunds. However, positive points include fast shipping, good prices, and visually appealing designs. Some customers have faced challenges with product functionality, while others appreciate the USA-made aspect and overall satisfaction with the items received.

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Custom Date - Oct 18, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Second oven rack

    I ordered a second oven rack, and it was reasonable and came quickly.I kinda think the oven should come with two racks..

    Sentiment
    • Positive
    Content
    • Product Functionality
    Dec 03, 2023
  • Great Value

    Great Value and Beautiful stove top

    Sentiment
    • Positive
    Content
    • Price and Value
    Sep 26, 2023
  • Easy Process

    Online ordering was easy, shipping was right on target and product arrived in great condition.

    Sentiment
    • Positive
    Content
    • Shipping and Delivery
    Sep 13, 2023
  • poor conmunications,had to cancel my…

    poor conmunications,had to cancel my order because it was late.trying to get refund and they want a restock fee and the it was never opened

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Aug 24, 2023
  • Great product

    Fast shipping, and a great price for the front. I will definitely do business with them again.

    Sentiment
    • Positive
    Content
    • Shipping and Delivery
    Jul 24, 2023
  • Wood/gas pizza oven.

    The pizza oven was delivered as promised, assembly instructions were easy to use and the unit went together quickly.

    Sentiment
    • Positive
    Content
    • Product Functionality
    Jul 07, 2023
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Sentiment Analysis (of 30 reviews)
40 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Empava Appliances  based on online reviews collected from Trustpilot. The analysis helps Market Researchers, Product Managers, Customer Service Executives, Brand Strategists, Retail Buyers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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