Lumberjack Direct Customer Service & Quality Products
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Lumberjack Direct Customer Service & Quality Products

Lumberjack Direct excels in customer service, prompt delivery, and quality products. Customers appreciate the fast shipping, excellent communication, and variety of flooring options. The team is attentive, accommodating nonstandard requests, and providing helpful guidance throughout the purchase process. While some faced issues with damaged deliveries, overall, the positive feedback highlights the company's professionalism and reliability.

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  • Retail Business Owners
  • Customer Service Managers
  • Market Analysts
  • Product Managers
  • E-commerce Specialists

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Custom Date - Jul 27, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Very helpful !!

    Very helpful !!! Will be ordering again

    Sentiment
    • Positive
    Content
    • Customer Service
    Mar 09, 2024
  • I never received the sample...No…

    I never received the sample...No longer need it, I ordered my floor

    Sentiment
    • Negative
    Content
    • Sample Delivery
    Feb 06, 2024
  • My flooring arrived quickly and in good…

    My flooring arrived quickly and in good shape!

    Sentiment
    • Positive
    Content
    • Fast Delivery
    Feb 03, 2024
  • Great communication on order

    Great communication on order, timing for arrival, deliery and selection of flooring products

    Sentiment
    • Positive
    Content
    • Communication
    Jan 30, 2024
  • This is a wonderful company to work…

    This is a wonderful company to work with. The customer service I received exceeded my expectations. Andrew Ch, Justin M were very helpful and knowledgeable. The product of 30 boxes of Kahr flooring arrived in perfect condition and on time. Highly recommend.

    Sentiment
    • Positive
    Content
    • Customer Service
    Jan 26, 2024
  • Large variety

    Large variety of flooring products and curbside delivery is convenient.

    Sentiment
    • Positive
    Content
    • Ease of Use (Website)
    Jan 03, 2024
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Sentiment Analysis (of 30 reviews)
80 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Lumberjack Direct  based on online reviews collected from Trustpilot. The analysis helps Retail Business Owners, Customer Service Managers, Market Analysts, Product Managers, E-commerce Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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