Convenient and Comfortable Hotel in Central Ghent
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Convenient and Comfortable Hotel in Central Ghent

Unlock Customer Insights for NH Gent Belfort

Hoogpoort 63, Ghent 9000 Belgium

NH Ghent Belfort is a centrally located hotel with modern, comfortable rooms. The staff is friendly and helpful, and the breakfast is nice. However, there are some minor issues such as dilute breakfast juices and a sauna not in operation. The water pressure in the shower is also lacking. Overall, it is a convenient hotel in a great location.

Source: Tripadvisor Reviews of NH Gent Belfort

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Customer Feedback Analysis of NH Gent Belfort

Explore the comprehensive customer feedback analysis for NH Gent Belfort to enhance hospitality services.

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Custom Date - Dec 21, 2024
Popular Phrases (limited preview)
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  • Heart of the city

    Perfect place, right in the heart of the city. All best places are in a walking distance. Bells sounds from Belfort was a big pleasure to hear. Excellent service! We booked 2 rooms for 4 adults and 2 kids. That was a pleasure to stay in NH Gent Belfort.

    Sentiment
    • Positive
    Content
    • Location
    Oct 01, 2023
  • Requires maintenance

    The Deluxe XL room was spacious enough but needs thorough maintenance (light bulbs) and updates. The matras was uncomfortable (very hard), the noise from the street was clearly audible at night and the bathroom is outdated and wasn’t clean upon checkin (rust, hair).

    Sentiment
    • None
    Content
    • Room maintenance
    Oct 01, 2023
  • Fe

    We had a great stay. Everything was perfect. Service and room were great and and the breakfast to. We will come back again. The location is also good, near the shops and restaurants. Gent is a beautiful city.

    Sentiment
    • Positive
    Content
    • Breakfast
    Oct 01, 2023
  • Stay

    Everything's are fine except, the reception staff refuge to give complementary water bottle when I back after meeting. but Overall I am very happy. Restaurant staff is very good and good food. I have enjoy a stay there. Satya

    Sentiment
    • Positive
    Content
    • Staff
    Jun 01, 2023
  • Excellent Hotel

    A very good hotel, indeed value for money. The room was very spacy and quiet despite the central busy location. Every staff member could not have done more to make our stay exceptional. Would stay here again any time.

    Sentiment
    • Positive
    Content
    • Staff
    Jun 01, 2023
  • Business and Leisure

    The best way to combine a short business trip with the basic discovery of this wonderful city. Just a few meters from the center and one of the best art pieces of the world (The adoration of the Lamb).

    Sentiment
    • Positive
    Content
    • Location
    Jan 01, 2023
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Sentiment Analysis (limited preview)
14 Net Promoter
Score
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  • This page displays purchase options and a preview of the customer feedback analysis report for NH Gent Belfort based on online reviews collected from Tripadvisor. The analysis helps Hotel Managers, Travel Consultants, Hospitality Marketers, Customer Experience Specialists, Hotel Investors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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