Mixed Reviews for Sena R2 / R2 EVO / R2X Smart Helmets
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Mixed Reviews for Sena R2 / R2 EVO / R2X Smart Helmets

Customers have mixed opinions on the Sena R2 / R2 Evo / R2X Smart Bluetooth helmets for road cycling. Positive aspects include clear communication, range, battery life, and comfort. However, issues like size discrepancies, difficulty in firmware updates, and poor customer service were highlighted. Users praised the ability to communicate easily while cycling but expressed concerns over wind noise interference, low speaker volume, and outdated USB ports.

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Custom Date - Jun 15, 2024
Featured Content
  • Sena Great Helmet

    Have had Sena helmets before A++

    Sentiment
    • Positive
    Content
    • Product Value
    Apr 10, 2024
  • Perfect for bike ride with friends.

    Great product! I would buy it again and I told my Friends.

    Sentiment
    • Positive
    Content
    • Product Value
    Mar 27, 2024
  • Nice helmet.

    Comfy, but no bill to shade my eyes.
    Instructions, Even on their website, are less than intuitive !!

    Sentiment
    • Positive
    Content
    • Comfort and Fit
    Feb 09, 2024
  • Came with a defective battery.

    Unit came with a battery that lasted about an hour. Sena is replacing it under warranty but I get to pay for the shipping. Beware of the hidden cost.

    Sentiment
    • Negative
    Content
    • Battery Life and Charging
    Jan 06, 2024
  • Work great

    Can talk to my wife while on a ride. Don’t have to yell and not be able to communicate. Love this helmet.

    Sentiment
    • Positive
    Content
    • Communication Clarity
    Jan 01, 2024
  • Going to return this!

    I plan on returning this helmet.
    As an Apple user, it seems impossible to update firmware, thus this is useless.

    Sentiment
    • Negative
    Content
    • Bluetooth Connectivity
    Dec 23, 2023
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Sentiment Analysis (of 30 reviews)
40 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Sena R2 / R2 EVO / R2X Smart Bluetooth and Mesh Intercom Communications Road Cycling Helmet based on online reviews collected from Amazon. The analysis helps Product Managers, Market Analysts, Customer Experience Managers, Retail Purchasing Agents, E-commerce Managers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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