The Loot Company: Severe Backlash and Customer Frustration
  • 72 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
Uncover The Loot Company's Customer Feedback Insights

The Loot Company: Severe Backlash and Customer Frustration

The Loot Company has faced severe backlash from customers due to delayed shipments, poor quality items, lack of communication, and unresponsive customer service. Many customers report waiting months for orders that never arrived, leading to frustration and disappointment. Some customers even described the company as a complete scam, urging others to avoid making any purchases. Issues with refunds, missing items, and unsealed packages were commonly cited problems. Previous positive perceptions of the company have drastically declined, with numerous customers expressing regret and warning others against engaging with The Loot Company.

Best for
  • Market Research Analysts
  • Customer Experience Managers
  • Business Strategists
  • E-commerce Specialists
  • Brand Reputation Managers

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel and PDF export options.

Purchased users
31 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 40 reviews.

Download
Custom Date - May 16, 2024
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>
  • AVOID AT ALL COSTS.........ordered one…

    AVOID AT ALL COSTS.........ordered one in feb still waiting for it sent multiple messages but no relief absolute shocking used to love them but now they're terrible they have until the end of the week or i'm disputing the bank charge and reporting them

    Sentiment
    • Negative
    Content
    • None
    Apr 05, 2024
  • they sent whatever they want

    ordered the loot crate, got what looked to be fright crate (after 2-3 months of waiting). contacted the service, they wrote me back after a couple of days (after reading the reviews here i feel lucky) just to tell me that i bought a general crate that can have anything, so this time they chose to send stuff from the fright crate for some reason and they think it's ok to get something you didn't pay for. luckly i tried just one crate so that's only 60$ down the drain..

    Sentiment
    • Negative
    Content
    • None
    Mar 05, 2024
  • This company used to have a good…

    This company used to have a good reputation but its gone down hill . I will never purchase from them again . Three months late and when it was delivered, package was left in the rain, threw away . No replies to emails. Avoid

    Sentiment
    • Negative
    Content
    • None
    Feb 14, 2024
  • Ordered Gaming Crate - Cancelled with No Refund

    Ordered a Gaming Crate in the middle of lock down (with the delays being advertised). 6 Months later, still no crate then I received an email to say the order had been cancelled. No refund, no responses to support tickets no matter how many times followed up. Avoid this scam of a company (since it's ownership change during covid)

    Sentiment
    • Negative
    Content
    • None
    Feb 11, 2024
  • They cancelled my order with no refund

    I ordered two Junji Ito crates back in August and December of 2021 on a subscription. Neither of these crates were received. By June 2022, the company cancelled my crates on thier end and did not notify me of this. I have submitted countless tickets for my two ordered to receive no replies. No refund of my £80 has been sent, nor have thr crates.This website has provided crates in the past however is mismanaged and untrustworthy.

    Sentiment
    • Negative
    Content
    • None
    Dec 17, 2023
  • Very disappointed.

    Very disappointed.. I'm from the UK and waited many months for my Fallout Crate to arrive and it wasn't worth the wait. Only received four items, not worth the price at all and this is coming from a die hard fallout fan who has a large collection and was looking for unique finds. Words cannot describe how disappointed I am!! If your thinking of getting a Fallout Loot Crate.... DON'T!!!

    Sentiment
    • Negative
    Content
    • None
    Sep 25, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-100 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel and PDF attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
31 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Exclusive Skinsmarket.com Customer Feedback Analysis Report
    Trustpilot Reviews 74
  2. Gift Pros Customer Feedback Analysis Report
    Trustpilot Reviews 86
  3. Sparked Host Review Analysis: Insights for Success
    Trustpilot Reviews 96
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for The Loot Company  based on online reviews collected from Trustpilot. The analysis helps Market Research Analysts, Customer Experience Managers, Business Strategists, E-commerce Specialists, Brand Reputation Managers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.